Regional Credit Manager

Responsible for the region’s mortgage loan portfolio, should handle both products prime SBL and prime HL seamlessly.Manage a team of credit managers & ensure team adheres to credit policy, processes, and needs to handle transactions that comes under the purview of RCM as per the credit authority delegation matrix.SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIESStrategic/ Managerial Responsibilities· To lead a team of credit managers to ensure building quality portfolio and manage delinquency.- Understands the KPIs/goals and takes full accountability to deliver for the region & overall team performance. - To understand the management goals & align/ drive the team towards the target. - To control operational and credit cost. Rationalize various components of cost viz. CPV, CPA, Valuation etc. Initiative on cost saving taken on FI waiver, per FI cost, Valuation etc. - To underwrite cases keeping in mind the Bank’s risk policies, risk appetite and quality of portfolio to be maintained. - Ensure faster delivery within TAT and with satisfaction of customer requirements. - To adhere Yes Personality and policy of the bank.Core Responsibilities· Ensure team exercises their credit delegation authority with all due diligence within the policy framework.· Setting up & Monitoring processes related to policy/process & timely decision on all applications being processed.· To ensure the team processes all loan applications within the defined turn-around time [TAT] efficiently, accurately, and high service standards.· Increase the efficiency of credit managers by reducing reworks and increasing FTR in all the activities carried.· Responsible for Process Improvements and Digital Initiatives· Portfolio management:Ø Monitoring of the portfolio, analysis of delinquent cases.Ø Profiling of customers with data cuts.Ø Highlight early warning signalsØ Reviewing QM cases & thereby sharing the learnings to the team.Ø Basis review to arrive with a definite corrective action plan.Ø Executive corrective action plan with all control measures.Ø Track deviations and correlate between deviations & delinquency.Ø Review PAR observations with close coordination with PAR team and training to credit managers on hygiene items.· Co-ordinating and arrange & conduct training to credit managers on credit scrutiny, changes in policy, other regulatory requirements, process adherence/reiteration etc.· Liaison with industry peer banks & financial institutions to understand the market behavior.· To look proactively at best practices across industries and businesses and try adapting them to own context.· Co-ordinating with external agencies which includes CPV, PD and sourcing channels.· Impart training on changes related to processes, regular feedback towards overall improvement of their performance, TAT deliverables, data entry quality etc.People Management or Self-Management Responsibilities· To interact closely with other functions such as Sales /Operations/ CSS/ Collections in ensuring smooth delivery of objectives.· Vendor management: To manage all risk vendors such as CPV, PD, CPA vendor and in-house CPAs wherever available.· To impart regular training and share feedback to improve quality.· Review of credit manager’s and CPA productivity for desired results.Risk and Internal Control Responsibilities· Audit & regulatory compliance on all aspects stipulated by central team.· Credit quality underwriting: Ensure team focus on Nil PAR errors and Nil QM cases· Periodic monitoring of team’s Credit authority delegation [CAD] especially on staff in notice period & ensure team exercises CAD without any instance of transgression of powers.· Skip level review of the cases decisioned by team for better control .