Center Manager
4 weeks ago
Job Type:Full-Time Reports To:GM – Operations Locations Hiring:Kurnool, Secunderabad, Kukatpally Industry: Only health CareAbout Ferty9 Fertility Center Ferty9 is one of South India’s leading IVF chains and the 3rd largest in India, with over a decade of expertise in fertility care. We are committed to delivering safe, transparent, and compassionate treatments, supported by advanced technology and a patient-first approach.Role Overview We are seeking aCenter Managerto drive operational and financial excellence at our IVF centers. The role involves budgeting, performance monitoring, compliance, process optimization, and ensuring a seamless patient experience.Key Responsibilities Prepare annual operating budgets & performance targets in line with corporate strategy Ensure achievement of financial & operational targets Monitor revenue, profitability & team performance against defined KRAs Lead cost optimization and compliance initiatives Oversee SOP implementation, medical record management, and audit readiness Act as an escalation point for operational issues and ensure medico-legal compliance Liaise with sales & marketing teams for brand visibility in local markets Coordinate monthly P&L with the corporate MIS team Drive patient satisfaction, retention, and conversion metricsKey Skills & Metrics Strong leadership & people management skills Proven ability to achieve financial targets (Revenue, EBITDA, Contribution Margin) Customer satisfaction (NPS 90%) & retention focus Excellent knowledge of compliance & medico-legal requirements Process-driven with attention to detailApply Now:careers@ferty9.com
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Call Center Training
4 days ago
Sahibzada Ajit Singh Nagar, India Lytegen Full timeDescription We are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our goal is to scale this center to 100+ agents over the next 12 to 24 months and make it the engine of our growth. What You Will Own 1. Hire and build...
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Director of Call Center
2 hours ago
Sahibzada Ajit Singh Nagar, India Lytegen Full timeWe are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our goal is to scale this center to 100+ agents over the next 12 to 24 months and make it the engine of our growth.What You Will Own Hire and build the teamOwn the...
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Director of Call Center
12 hours ago
Sahibzada Ajit Singh Nagar, India Lytegen Full timeWe are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our goal is to scale this center to 100+ agents over the next 12 to 24 months and make it the engine of our growth. What You Will Own 1. Hire and build the team Own...
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Call Center Manager-US Outbound Sales
2 weeks ago
Sahibzada Ajit Singh Nagar, India Lytegen Full timeWe are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our goal is to scale this center to 100+ agents over the next 12 to 24 months and make it the engine of our growth. What You Will Own 1. Hire and build the team Own...
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Head of Call Center Performance Manager
12 hours ago
Nagar, Sahibzada Ajit Singh Nagar, India Lytegen Full timeJob Description Description We are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our goal is to scale this center to 100+ agents over the next 12 to 24 months and make it the engine of our growth. What You Will Own -...
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Head of Call Center Operations
3 days ago
Sahibzada Ajit Singh Nagar, India Lytegen Full timeDescription We are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our goal is to scale this center to 100+ agents over the next 12 to 24 months and make it the engine of our growth.What You Will Own Hire and build the...
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Director of Call Center
12 hours ago
Sahibzada Ajit Singh Nagar, India Lytegen Full time(Strategic Leader for High-Performance Outbound Sales Operations)** About the Role We are hiring a world-class Director of Call Center — someone who has built, scaled, and led large outbound sales call centers (400–500+ seat environments), understands the front-end and back-end operations better than anyone else, and can architect our entire call-center...
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Head of Call Center Process Improvement
2 days ago
Sahibzada Ajit Singh Nagar, India Lytegen Full timeDescription Description We are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our goal is to scale this center to 100+ agents over the next 12 to 24 months and make it the engine of our growth.What You Will Own Hire...
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Call Center Operations Manager
12 hours ago
Nagar, Sahibzada Ajit Singh Nagar, India Lytegen Full timeJob Description Description We are a fast growing US based company building a high performance outbound sales call centre. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our goal is to scale this center to 100+ agents over the next 12 to 24 months and make it the engine of our growth. What You Will Own -...
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Head of Quality
2 days ago
Sahibzada Ajit Singh Nagar, India Lytegen Full timeDescription Description We are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our goal is to scale this center to 100+ agents over the next 12 to 24 months and make it the engine of our growth. What You Will Own 1....
