Information Technology Service Delivery Manager

4 days ago


Pune, Maharashtra, India SS Eduks Management Consultants Pvt. Ltd. Full time

Were Hiring : IT Manager / IT Service Delivery Manager.

Location : Shirwal (Pune), India.

Industry : Pharma Packaging Manufacturing.

Experience : 7-9 Years.

Qualification : Graduate/Diploma/Degree in Computer Science / Hardware & Networking.

About the Role :

Lead IT service delivery, manage infrastructure, and oversee local & global IT projects for our India business-aligned IT services, infrastructure uptime, and exceptional internal customer experience.

Responsibilities :

- Manage & deploy local IT projects; roll out global initiatives in India.

- Oversee IT infrastructure (servers, network, security, software) & service desk operations.

- Vendor management for IT services and procurement negotiations.

- Support Tally Prime operations and ERP integration.

- Ensure ITIL-based processes for incident/change/problem management.

- Manage CCTV, VC devices, and telephony systems.

- Lead and mentor IT support teams, ensuring SLA adherence.

Qualifications :

- Graduate/Diploma/Degree in Computer Science / Hardware & Networking.

Required Skills :

- Strong infrastructure & network knowledge (Fortinet, Cisco, VMware, Veeam, Azure).

- ITIL foundation/certification preferred.

- Experience in Automation / MES & global IT team coordination.

- Exposure to ERP systems (SAP/Oracle/JD Edwards).

- Knowledge of ISO27001/2 is a plus.

- Excellent communication, leadership & problem-solving skills.

Preferred Skills :

- ITIL foundation/certification preferred.

- Knowledge of ISO27001/2 is a plus.

Pay range and compensation package :

Not specified in the job description.

Equal Opportunity Statement :

We are committed to diversity and inclusivity.

(ref:hirist.tech)

  • Pune, Maharashtra, India SS Eduks Management Consultants Pvt. Ltd. Full time

    We're Hiring: IT Manager / IT Service Delivery ManagerLocation: Shirwal (Pune), IndiaIndustry: Pharma Packaging ManufacturingExperience: 7–9 YearsQualification: Graduate/Diploma/Degree in Computer Science / Hardware & NetworkingApply Now: vikas.mishra@sseduks.comAbout the RoleLead IT service delivery, manage infrastructure, and oversee local & global IT...


  • Pune, Maharashtra, India SS Eduks Management Consultants Pvt. Ltd. Full time

    We're Hiring: IT Manager / IT Service Delivery Manager Location: Shirwal (Pune), India Industry: Pharma Packaging Manufacturing Experience: 7–9 Years Qualification: Graduate/Diploma/Degree in Computer Science / Hardware & Networking Apply Now: About the Role Lead IT service delivery, manage infrastructure, and oversee local & global IT projects for our...


  • Pune, Maharashtra, India SS Eduks Management Consultants Pvt. Ltd. Full time US$ 90,000 - US$ 1,20,000 per year

    We're Hiring: IT Manager / IT Service Delivery ManagerLocation: Shirwal (Pune), IndiaIndustry: Pharma Packaging ManufacturingExperience: 7–9 YearsQualification: Graduate/Diploma/Degree in Computer Science / Hardware & NetworkingApply Now: About the RoleLead IT service delivery, manage infrastructure, and oversee local & global IT projects for our India...


  • Pune, Maharashtra, India AVASO Technology Solutions Full time

    Job Opportunity: IT Support Specialist Level 2 at AVASO Technology Location: Pune, India Employment Type: Part time on Demand Experience: 2+ years Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge...


  • Pune, Maharashtra, India AVASO Technology Solutions Full time

    Job Opportunity: IT Support Specialist Level 2 at AVASO TechnologyLocation: Pune, IndiaEmployment Type: Part time on DemandExperience: 2+ yearsCompany Overview:AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology...


  • Pune, Maharashtra, India Concept Information Technologies (I) Pvt. Ltd. Full time

    We are looking for an experienced Enterprise Sales Manager specializing in IT Infrastructure to spearhead business growth and strengthen our market footprint. The ideal candidate will be responsible for identifying new sales opportunities, managing client relationships, and achieving revenue targets across both enterprise and SMB segments. This role demands...


  • Pune, Maharashtra, India Enhancor Full time

    Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources for its clients. The Enhancor team has experience...


  • Pune, Maharashtra, India Enhancor Full time

    Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources for its clients. The Enhancor team has experience...


  • Pune, Maharashtra, India beBeeDeliverability Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    IT Service Delivery Manager, MFGAbout the Role:We seek a seasoned IT professional to lead our global IT transformation initiatives. As an IT Service Delivery Manager, you will oversee multiple full implementation cycles of Advanced Management Systems (AMS) across diverse environments.Key Responsibilities:Manage AMS implementation cycles in a global...


  • Pune, Maharashtra, India Zensar Full time US$ 1,50,000 - US$ 2,00,000 per year

    Role: Director, Service Delivery ManagementLocation: Kharadi, PuneHow wed like you to lead:Roles and Responsibilities.Service Delivery Management –Oversee the end-to-end delivery of cloud infrastructure and security services to ensure alignment with client requirements and organizational goalsEnsure the delivery of services meets agreed-upon SLAs (Service...