
Head of Human Resources
18 hours ago
Duties and responsibilities
- Partner with leadership to design and execute HR strategies aligned with the company's growth plans.
- Translate business goals into talent strategies and workforce planning.
- Build and scale HR systems, tools, and policies for a growing organization.
- Lead end-to-end recruitment focusing on speed and quality of hire including retail hiring.
- Ensuring a seamless end-to-end journey for the candidate during onboarding and offboarding activities.
- Build a strong employer brand through internal initiatives and external platforms.
- Institutionalize a performance management framework that is transparent and outcome-driven.
- Drive employee engagement and retention through data-led insights and initiatives.
- Own HR operations including compensation, HRMS, policies, and compliance and administration.
- Ensure legal and statutory compliance across HR practices.
- Manage HR documentation, contracts, payroll, and labour law compliance.
- Handle employee relations and grievance management proactively.
- Coordinate with HR representative at the Production Unit for regular updates on workers – pay, benefits, leaves & attendance, engagement, and policies/SOP introduction.
- Create and review retail SOP’s and policies and coordinate with the team for retail hires, attrition, benefits, incentive plans, grievances and leave management.
- Vendor Management for contractual hires, payment of contractual hires, legal compliances and overall fit in the organization.
- Working closely with the Finance Team for assisting with internal and external audits.
Desired Candidate Profile
- Excellent communication (English) skills
- Bachelor's degree or relevant experience
- Should have good work ethics and calm attitude
- 3+ years' experience in Human Resources in an e-commerce setup would be ideal
- Strong recruiting and demonstrated ability to improve talent acquisition strategies
- Demonstrated expertise training managers and employees
- Strong organizational, critical thinking and communications skills
- Good interpersonal skills along with problem-solving skills.
- Attention to detail and good judgement
- Accuracy and attention to detail
- Ability to work in a team
- Strong analytical ability and able to prioritize issues for problem resolution
- Computer proficient, especially in using PowerPoint and Excel
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