Program/Delivery Manager

2 weeks ago

Chennai, India Mastech Digital Full time

Job Summary :We are seeking an experienced Program/Delivery Manager with a strong background in delivering complex technology and business initiatives across BFSI, Healthcare & Life Sciences, or Consumer Goods (FMCG) verticals.This role requires someone who can manage cross-functional programs, drive execution excellence, and ensure on-time delivery aligned to business goals.You will work closely with internal teams, clients, and stakeholders to manage end-to-end delivery, maintain governance, and oversee a portfolio of projects within a verticalized structure.Key Responsibilities :- Lead end-to-end program and project delivery within a specific industry vertical (BFSI, HCLS, or FMCG).- Manage multi-disciplinary project teams, including business analysts, developers, QA, and operations.- Ensure delivery of programs within defined scope, schedule, budget, and quality parameters.- Define program objectives, success metrics, and delivery roadmaps.- Collaborate with client stakeholders to gather requirements, provide updates, and manage expectations.- Identify risks and develop mitigation strategies to ensure delivery continuity.- Implement governance and reporting mechanisms to track progress and KPIs.- Ensure adherence to Agile/Waterfall methodologies and delivery frameworks.- Manage vendor/partner engagements and ensure alignment with delivery goals.- Contribute to pre-sales activities including proposal support and resource estimation as needed.Required Skills And Qualifications :- 8 to 15 years of program/project delivery experience in IT/technology consulting.- Proven delivery management experience in at least one of the following domains : Banking & Financial Services, Healthcare & Life Sciences, or Consumer Goods/FMCG.- Strong understanding of vertical-specific business processes and regulatory environments.- Excellent stakeholder management, communication, and leadership skills.- Proficiency in project management tools.- Familiarity with Agile, Waterfall, or hybrid delivery methodologies.- PMP, PRINCE2, or equivalent certification is preferred.Preferred Qualifications :- Experience with digital transformation, cloud, or data programs.- Understanding of domain-specific challenges and solutions (e., compliance in BFSI, patient data in HCLS, supply chain in FMCG). (ref:hirist.tech)

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