Program/Delivery Manager

4 weeks ago

Chennai India Mastech Digital Full time

Job Description Job Summary We are seeking an experienced Program/Delivery Manager with a strong background in delivering complex technology and business initiatives across BFSI, Healthcare & Life Sciences, or Consumer Goods (FMCG) verticals. This role requires someone who can manage cross-functional programs, drive execution excellence, and ensure on-time delivery aligned to business goals. You will work closely with internal teams, clients, and stakeholders to manage end-to-end delivery, maintain governance, and oversee a portfolio of projects within a verticalized structure. Key Responsibilities - Lead end-to-end program and project delivery within a specific industry vertical (BFSI, HCLS, or FMCG). - Manage multi-disciplinary project teams, including business analysts, developers, QA, and operations. - Ensure delivery of programs within defined scope, schedule, budget, and quality parameters. - Define program objectives, success metrics, and delivery roadmaps. - Collaborate with client stakeholders to gather requirements, provide updates, and manage expectations. - Identify risks and develop mitigation strategies to ensure delivery continuity. - Implement governance and reporting mechanisms to track progress and KPIs. - Ensure adherence to Agile/Waterfall methodologies and delivery frameworks. - Manage vendor/partner engagements and ensure alignment with delivery goals. - Contribute to pre-sales activities including proposal support and resource estimation as needed. Required Skills And Qualifications - 8 to 15 years of program/project delivery experience in IT/technology consulting. - Proven delivery management experience in at least one of the following domains : Banking & Financial Services, Healthcare & Life Sciences, or Consumer Goods/FMCG. - Strong understanding of vertical-specific business processes and regulatory environments. - Excellent stakeholder management, communication, and leadership skills. - Proficiency in project management tools. - Familiarity with Agile, Waterfall, or hybrid delivery methodologies. - PMP, PRINCE2, or equivalent certification is preferred. Preferred Qualifications - Experience with digital transformation, cloud, or data programs. - Understanding of domain-specific challenges and solutions (e. , compliance in BFSI, patient data in HCLS, supply chain in FMCG). (ref:hirist.tech)

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