Project Program Management Advisor

3 days ago

Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 8,00,000 - ₹ 24,00,000 per year

Project Program Management Advisor

Role Summary

We are seeking a highly skilled Project/Program Management Advisor to lead analytics-driven transformation initiatives across our organization. This role requires data analysis as a core capability, combined with strong experience in business process improvement, Lean Six Sigma methodologies, process mining, client engagement, and project/program management. The Advisor will serve as both a strategist and hands-on leader, ensuring delivery excellence, measurable business outcomes, and a culture of continual improvement.

Key Responsibilities

Data Analysis & Insights (Must-Have)

  • Analyze complex datasets to uncover insights, risks, and opportunities that inform program strategy.
  • Develop KPIs, dashboards, and scorecards to monitor program health, efficiency, and outcomes.
  • Apply statistical analysis and predictive modeling to forecast performance and resource needs.

Business Process Improvement

  • Lead initiatives to streamline and optimize processes using Lean Six Sigma Black Belt frameworks.
  • Apply process mining tools (Celonis, UiPath Process Mining, Signavio) to identify inefficiencies and recommend improvements.
  • Drive a culture of continuous improvement across program delivery.

Project & Program Management

  • Oversee large, complex programs, ensuring delivery within scope, time, and budget.
  • Establish governance frameworks, risk management practices, and communication cadences.
  • Mentor project managers and ensure best practices in planning, execution, and reporting.

Client & Stakeholder Management

  • Act as a trusted advisor to senior stakeholders and clients, aligning initiatives with strategic priorities.
  • Translate business needs into actionable project/program roadmaps.
  • Present insights, recommendations, and outcomes to leadership in an executive-ready format.

Strategic & Advisory Contributions

  • Shape project and program strategies by embedding data-driven decision-making.
  • Influence technology and business stakeholders on the adoption of innovative analytics and process improvement practices.
  • Partner with Finance and Operations teams to validate ROI and track program benefits realization.

Education & Experience

Education

  • Bachelor's degree in Business, Engineering, Statistics, or related field (required).
  • Master's degree (MBA, MS in Analytics/Operations, or equivalent) preferred.
  • Certifications:
    • Lean Six Sigma Black Belt (mandatory)
    • PMP/PRINCE2, Agile/Scrum Master (preferred)
    • Process Mining certification (desirable)

Experience

  • 8 years of professional experience, with a strong focus on program/project management and business transformation.
  • Proven ability to deliver data-driven insights using SQL, Excel, Python/R, or BI tools (Power BI, Tableau).
  • Experience leading cross-functional programs with measurable cost, quality, or efficiency improvements.
  • Hands-on experience with process mining tools to diagnose and improve performance.
  • Demonstrated success in client-facing advisory roles with senior leadership engagement.
  • Background in BPS/outsourcing, shared services, or consulting desirable.

Skills & Competencies

  • Strong analytical, statistical, and problem-solving skills.
  • Expertise in business process improvement and transformation methodologies.
  • Proficiency in project/program management best practices and governance.
  • Excellent stakeholder management and executive communication skills.
  • Ability to influence, negotiate, and drive adoption across diverse teams.
  • Strategic thinker with hands-on execution capabilities.

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