Business Transformation

4 weeks ago

Hyderabad, Telangana, India Robert Walters Full time

Role: Business Transformation & Strategy Manager

Location: Gurugram-DLF (Hybrid)

Duration: 12 Months Contract (Possible Extension)

What can you expect:

  • An opportunity to work on strategic initiatives that drive profitable growth for Mercer's Health, Wealth, and Career businesses globally.
  • Engage with key C-Suite stakeholders and contribute to a culture of constant improvement across a global organization.
  • A role that offers variety and the chance to be part of a growing, dynamic team within a large, stable corporate organization.

We will rely on you to:

  • Lead and manage highly complex, broad, and/or multi-year international programs and projects, ensuring successful delivery of key strategic initiatives.
  • Collaborate with C-Suite stakeholders to gain effective buy-in and ensure the availability of organizational resources.
  • Design and implement target operating models (TOM) and M&A type projects, ensuring alignment with organizational goals and objectives.
  • Develop detailed program delivery roadmaps, including resources, outcomes, schedules, costs, assumptions, dependencies, and business integration plans.
  • Serve as a subject matter expert in design and delivery, providing guidance and support to the wider business in defining the right approaches and ensuring solutions are fit for purpose.
  • Foster effective relationships with senior business partners and third-party vendors, facilitating timely decision-making and trade-offs.
  • Ensure transparent and effective communication of progress, risks, and issues to key stakeholders, providing regular updates and escalating as necessary.
  • Adhere to defined standards and governance structures, ensuring overall program delivery meets quality standards and objectives.
  • Manage dependencies with other initiatives and negotiate resource requirements with executive management when faced with conflicting priorities.

What you need to have:

  • Overall 10+ years of professional services experience with minimum of 5 years of related experience in designing and implementing changes to operating models, preferably, in a management consulting setup
  • Demonstrated experience as a Program Manager leading large and complex programs across matrix structured organizations, ideally across continents/regions.
  • Proven track record in managing and coordinating implementation with teams across different locations, including off-shoring/near-shoring teams.
  • Strong understanding of change management principles and the ability to drive sustainable changes within the organization.
  • Excellent communication and diplomacy skills, with the ability to guide, influence, and convince colleagues, leaders, and external stakeholders.
  • Highly resourceful with outstanding problem-solving skills, able to drive innovative approaches to achieve desired outcomes.
  • Analytical and quantitative mindset, using data and insights to shape direction and make informed decisions.
  • Change management credentials, including experience leading people and clients through change journeys.
  • Strong stakeholder management and communication skills, with the ability to operate and influence at the C-Suite level.
  • Demonstrated experience in target operating models (TOM) and organizational change programs.

What makes you stand out:

  • MBA or equivalent qualification preferred.
  • Relevant program management qualification: MSP/PMI/APM or equivalent
  • Experience in Employee Benefits / Pensions / Investments or HR Consulting business and solutions is highly desirable, but not essential
  • Understanding of how to work with different cultures globally to deliver programs

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