Program Manager

Program ManagerLocation: Remote, with occasional travel to client sites across IndiaFull-TimeExperience: 8–10 yearsIndustry Exposure: Finance, Payments, Healthcare, or Digital TransformationNote: Must have prior experience working at one or more of the following companies' payroll/project is required: Microsoft, Oracle, SAP, Adobe, Salesforce, VMware, Atlassian, GitHub, ServiceNow, Red Hat, Symantec, Cisco, Workday, Palantir, MongoDB, Elastic, Splunk, Epic Systems, Intuit, Digital Ocean, Fresh works, Zoho, Walmart, Thoughtworks, Amazon, Netflix, Strive, Google.Role OverviewWe are looking for a Program Manager who combines strategic clarity, ownership, and empathy to lead cross-functional programs that deliver measurable impact. This role goes beyond program execution — it requires mentorship, cultural leadership, and customer-first problem solving. The Program Manager will work with business, technology, and operations stakeholders to ensure delivery excellence, foster innovation, and build trust with clients.Key ResponsibilitiesProgram Leadership & Strategy Define and execute program roadmaps aligned with business objectives and industry best practices. Bring clarity to complexity by driving structure, measurable goals, and clear outcomes. Balance short-term delivery with long-term transformation by addressing technical debt, regulatory requirements, and innovation.Stakeholder & Client Engagement Act as a trusted advisor to senior leaders and clients, shaping decisions through insight and data. Manage stakeholder expectations with transparency, ensuring alignment across diverse business and technology groups. Build lasting relationships by demonstrating accountability, empathy, and business understanding.Execution & Governance Lead multiple projects under one program umbrella, ensuring timely, high-quality delivery. Establish risk and issue management frameworks, proactively mitigating challenges. Oversee financials, budgets, and resource allocation with discipline and accountability. Agile & Cultural Leadership Champion Agile/SAFe practices, not just as delivery frameworks but as enablers of collaboration, learning, and adaptability. Coach and mentor program teams, helping them evolve in ownership, curiosity, and purpose. Promote psychological safety and peer support to strengthen delivery culture. Innovation & Industry Awareness Stay ahead of regulatory, technological, and domain-specific trends (e.g., PCI-DSS, HIPAA, Open Banking, Digital Health). Leverage AI-first, automation-driven approaches to optimize program efficiency and decision-making. Drive experimentation and continuous improvement by questioning the status quo.Qualifications &Skills Education: Bachelor’s or Master’s in Computer Science, Business, Engineering, or related field. Experience: 8–10 years of program/project management with exposure to finance, payments, healthcare, or digital transformation. Leadership: Proven ability to inspire, coach, and mentor teams, not just manage tasks. Methodologies: Proficiency in Agile, Scrum, SAFe, PMP, or Prince2. Technical Acumen: Understanding of software development, cloud, or enterprise transformation. Regulatory Knowledge: Familiarity with compliance frameworks relevant to finance, payments, or healthcare. Communication: Strong written and verbal communication with the ability to influence senior stakeholders. Problem-Solving: Analytical mindset with comfort in ambiguity and a bias for action.Preferred Certifications PMP, PMP, Prince2, or SAFe Certification Certified Scrum Master (CSM) or SAFe Agilist Domain-specific certifications (e.g., CFA, CHFP, or Digital Transformation certifications)