
Regional Service Manager
3 weeks ago
Job Overview
- Handle service-related activities in the region.
- Each organization shall establish the appropriate authority, and interrelation of all personnel who manage, perform, and assess work affecting quality, and provide the independence and authority necessary to perform these tasks.
Job Responsibilities and Essential Duties:
- Communicate with Team Members on daily basis regarding their requirements.
- Discussion on Service calls with FSE/SP on case-to-case basis Monitoring Coordination with logistic Team for Spare Part Movement
- Coordination with back-office Team for fulfilling FSE / SP's requirement.
- Discussion with SD, ZSH & PTS on critical Issues (on case-to-case basis)
- Contract & Payment follow up with FSE, SP & Customers
- To Attend Negotiation Meeting with customer
- Customer visit within region to address customer Queries & Contract /Spare Parts Negotiation
- To Arrange FSE / SP with sales Team for presale discussion /Site Inspection
- To Arrange FSE / SP for Project work as & when required
- To Arrange FSE /SP to warehouse for removing spare parts from demo unit to fulfill customer's urgency (in case spare parts is not available in stock) / to replace parts in ship hold Equipment.
- Printouts and copies of this document must be checked for validity and correctness before use
- Template SSU-SOP-01007-C rev1
- FSEs Expense & Attendance Approval
- Forwarding Sales Lead to the sales Team
- Surprise visit on Field to check whether FSEs are using appropriate Safety gears while working on Equipment.
- FSE/SP Review on following Parameter on Monthly basis:
1) Contract Penetration
2) Outstanding Collection
3) PM Completion Status
4) FSCA Completion Status
5) Recertification Status
6) Tools Calibration Status
7) Consumable Promotion
8) Customer Feedback Collection Status
9) Returnable Warehouse Clearance
10) Credit Note Status
11) Service Call Logging
12) Correct Logging of Working / Admin hrs in Oxando
13) Availability of safety gears with FSE
- Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
Minimum Requirements
- Graduate with relevant technical background
- Preferred diploma or Degree in any engineering stream
- Minimum 7 years of work experience on medical equipment
- Knowledge of MS Office
Required Knowledge, Skills, and Abilities
- Customer relationship management
- Interpersonal skills
- Ready for travel in the region
- Ability to motivate and influence people. Strong impact and presence
- Supervision/Management of Others
- Managing the team
-
Regional Sales Manager
6 days ago
Kollam, India White Force Group Full timeDesignation - RSM NorthExp - 10+ yearsCTC - 18 LpaIndustry - FMCG / Beauty / Personal CareKey Responsibilities• Develop and execute sales strategies to achieve revenue & market share targets across the North region.• Identify growth opportunities and ensure consistent market penetration.• Lead, mentor & monitor a team of ASMs / SOs and distribution...
-
Service Manager
2 weeks ago
Kollam, Kerala, India Sree Vigneswara Motors Full time ₹ 2,64,000 - ₹ 4,20,000 per yearTwo wheeler dealership experienced persons need only apply,Their duties include choosing and overseeing productive staff, customer retention, cost controls, maintenance of all service records and achievement of set objectives. They make sure also that the daily inventory that their service is up to is operational to their customers.Job Type: Full-timePay:...
-
Regional Sales Executive
2 weeks ago
Kollam, India CONNECTING 2 WORK Full timeJob Description Job Description : Looking for Passionate, self-motivated, competitive and dedicated Sales Advisors willing to take up sales of our organisation. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction also meet and surpass the company’s expectations to drive rapid and sustainable...
-
Service In-charge
5 days ago
Kollam, Kerala, India panachamoottil Full time ₹ 1,80,000 - ₹ 2,40,000 per yearJob Responsibilities – Service Incharge (Two Wheeler)Oversee and manage the overall operations of the Service Department to ensure smooth workflow and customer satisfaction.Plan and allocate daily work to technicians, ensuring timely and quality service delivery.Monitor job cards, service schedules, and turnaround time for each vehicle to meet productivity...
-
Regional Sales Executive
3 weeks ago
Kollam, India CONNECTING 2 WORK Full timeJob Description Job Description : Looking for Passionate, self-motivated, competitive and dedicated Sales Advisors willing to take up sales of our organisation. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction also meet and surpass the company’s expectations to drive rapid and sustainable...
-
Service Advisor
1 week ago
Kollam, Kerala, India PINNACLE MOTOR WORKS PVT , Kollam Full time ₹ 1,20,000 - ₹ 3,60,000 per yearJob Summary:The Service Advisor acts as the main point of contact between customers and the service department. They are responsible for understanding customer needs, scheduling service appointments, coordinating with technicians, and ensuring a smooth and satisfying service experience.Key Responsibilities:Greet customers and understand their vehicle service...
-
Service Captains
2 days ago
Kollam, India Vee Kay Vees Caterers Full timeGender: male - Qualification: Bachelor’s in hospitality management - Experience: min 2 years in service/ Experience as ODC. - Function, in charge - Handling service team * **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Food provided Schedule: - Flexible shift Supplemental pay types: - Performance bonus Ability to...
-
Service Advisor
2 weeks ago
Kollam, Kerala, India Chungath Sprise Hyundai Full time ₹ 1,22,700 - ₹ 1,50,900 per yearA Body Shop Advisor is a key professional in automotive repair shops, specializing in customer service and coordination of repair tasks. This blog post will explore the job description, responsibilities, and necessary skills for a Body Shop Advisor.Job BriefProviding customer service and guidance on repair processes.Coordinating with technicians and...
-
Customer Service Representative
2 weeks ago
Kollam, India SS HYUNDAI, Kottarakkara Full timegreeting customers at a car service center, managing appointment scheduling, handling incoming calls, providing basic information about services, and ensuring a smooth customer experience at the front desk, Pay: Up to ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Work Location: In person
-
Sales Executive
6 days ago
Kollam, Kerala, India Aditya Birla Capital Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe're Hiring –Executive Sales Manager (Insurance / Bancassurance)LOCATION: KOLLAM, KERALAI am excited to announce that we are looking for a dynamic Executive Sales Manager to join our team in the Kollam region.About the Role:As an Executive Sales Manager in the insurance/bancassurance field, you will drive sales, build strong relationships, and ensure...