Customer Service Coordinator

6 hours ago

Prayagraj, India PEER Full time

Customer Service Coordinator

Play a key role in supporting PEER’s Registered Training Organisation (RTO). This role provides vital administrative support, ensuring compliance with regulatory and funding requirements, while coordinating learner progress, scheduling, and overall program administration.

Salary range on offer $62,000 - $67,000

Key Responsibilities

  • Deliver exceptional customer service and act as a professional representative of PEER

  • Build and maintain strong relationships with new and existing employers

  • Prepare and issue learner documentation to support enrolment and induction within required timeframes

  •   Conduct testing, facilitate induction and scheduling of training

  • Collaborate with Customer Service, GTO, and RTO teams to support learner progression and organisational goals

  • Provide administrative support to training staff and generate reports to track learner progress

About You:

You are highly organised and thrive in a fast-paced environment, with a keen eye for detail and accuracy in everything you do. You bring excellent written, verbal and face to face communication skills, enabling you to build strong connections with learners, employers, and colleagues across the organisation.

You are self-motivated and adaptable — equally comfortable working independently or as part of a team. With a methodical approach to problem-solving, you remain positive, flexible, and resilient when challenges arise.

You have experience using learning management systems or similar data management programs, along with strong capability across Microsoft Office applications including Word, Excel, Outlook, SharePoint, and Teams, ideally within a training or education setting. 

Qualifications & Requirements

  • Proven administration experience
  • National Police check (or willingness to obtain)
  • Working with children check (or willingness to obtain)

PEER Perks

  • Competitive salary
  • Meaningful, purpose-driven work
  • Collaborative and inclusive culture
  • Opportunities for growth and professional development
  • Gifted leave over the end of year shut down period (over and above standard annual leave allowance)
  • Monthly Rostered Day Off (RDO) program
  • Paid volunteer day per year                                        
  • Free access to an onsite gym
  • On-site canteen                                                       
  • Free staff uniform (optional) and laundry allowance
  • Flexible working arrangements

Why Join PEER?

At PEER, we don’t just train apprentices and trainees — we empower futures. You’ll be part of a supportive, values-driven organisation that invests in its people and makes a real impact on the community.

  • Customer Service Coordinator

    7 hours ago

    Prayagraj, India Bisalloy Full time

    Bisalloy’s vision: ‘Enabling Innovation with Steel’ is reflected in their passion for developing new products, processes and ideas. To maintain a market-leading position, Bisalloy continues to invest in people, process and innovation. Bisalloy care about their Customers’ Business – it’s their priority, it’s their business. The Customer...

  • Customer Sales and Service Coordinator

    7 hours ago

    Prayagraj, India Good People HR Pty Ltd Full time

    Customer Sales and Service Coordinator ASX listed company Northern Suburbs $47 - $57k + Bonus Incentive + Super + free parking Immediate start available Our client is looking for a customer-oriented sales and service coordinator. This person will have a positive, resilient and confident personality and will...

  • CUSTOMER SERVICE

    10 hours ago

    Prayagraj, India Good People HR Pty Ltd Full time

    CUSTOMER SERVICE & SALES COORDINATOR ASX listed company Northern Suburbs $47 - $57k + Bonus Incentive + Super + free parking Immediate start available Our client is looking for a customer-oriented sales and service coordinator. This person will have a positive, resilient and confident personality and will act...

  • Customer Service Coordinator

    6 hours ago

    Prayagraj, India Good People HR Pty Ltd Full time

    Customer Service Coordinator - Pharmaceutical - Mulgrave - $73,000 Package Role: Customer Service Coordinator Industry: Pharmaceutical Location: Mulgrave Salary: $70K - $73K Package Shift: 6am - 1pm (will possibly return to normal business hours in December) Must have: Prior customer service experience in a...

  • Customer Service Associate

    2 weeks ago

    Prayagraj, India PVR Cinemas Ltd Full time

    Job Title: Service Associate (Walk-ins between- 10:30- 4PM) Location: Prayagraj, Uttar PradeshCompany: PVR CinemasDepartment: Operations / Customer ServiceReporting To: Duty Officer Job Summary: PVR Cinemas is looking for enthusiastic and customer-focused Service Associates to join our team in Prayagraj. The ideal candidate will be responsible for delivering...

  • Customer Service Administrator

    7 hours ago

    Prayagraj, India PEER Full time

    Customer Service Administrator Join PEER as a Customer Service Administrator and play a key role in supporting learners on their trade school journey. In this role, you’ll keep things running smoothly by managing data, results, progress, and scheduling — making a real difference to the success of our students. Salary range on offer $57,000 - $62,000 ...

  • Customer Experience Coordinator

    9 hours ago

    Prayagraj, India Puratap Pty Ltd Full time

    Elevate Your Career in Customer Service Excellence with Puratap Be part of a supportive and progressive team Work with a market leader in water purification Join a business with over 300,000 happy customers Benefit from career development opportunities Help us share our vision of Customer Service Excellence This is an exciting opportunity for a...

  • Customer Service Representative

    6 hours ago

    Prayagraj, India Iplex Australia Full time

    Proudly partnered with The Smith Family – Supporting Youth Education Across Australia  26-Week Paid Parental Leave – Nationally Leading Policy!  Enjoy ongoing training, development and opportunity to grow your career At Iplex we are committed to our vision to solve Australia's water challenges by partnering with our customers and communities to...

  • FringeTIX Customer Service Casual

    7 hours ago

    Prayagraj, India Adelaide Fringe Full time

    The FringeTIX Call Centre casuals work within a large team and will be based in the FringeTIX Call Centre. Successful applicants will be able to demonstrate strong customer service skills and prior experience in a similar customer facing role. Successful applicants will need to be able to provide a high level of customer service to facilitate patron...

  • Customer Service Officer

    10 hours ago

    Prayagraj, India AUSTRALIAN OUTDOOR LIVING Full time

    Secure full-time salaried position  Extensive in-house training and ongoing support A fun, friendly and high-performing team Bonus incentives paid weekly  Monthly incentive for extended target KPI’s  Regular team building activities and events throughout the year Access to staff benefits and programs We are...