
Customer Experience Coordinator
6 hours ago
Be part of a supportive and progressive team
Work with a market leader in water purification
Join a business with over 300,000 happy customers
Benefit from career development opportunities
Help us share our vision of Customer Service Excellence
This is an exciting opportunity for a results-oriented individual with strong people and sales skills to become an integral part of Puratap, a leading Australian-owned business. As an industry leader with over 29 years of experience in manufacturing and retailing water purifiers, Puratap provides clean, pure drinking water to households across South Australia. We're looking for someone who shares our passion for quality and customer service to help elevate our growing Customer Service team.
About the RoleThis role is perfect for someone with leadership experience and a passion for motivating teams. You’ll support and inspire a small team while delivering exceptional customer service and helping drive sales. If you are a self-starter, able to prioritize tasks, and possess a positive, dynamic attitude, this is the perfect opportunity for you.
What You’ll Do:Lead and support a small team to achieve sales and service goals
Provide guidance and support to team members, ensuring a positive work culture
Prioritize tasks to ensure smooth daily operations and customer satisfaction
Collaborate with the Team Leader to implement new initiatives and processes
Leverage your problem-solving skills to resolve customer queries and concerns
Support the sales process and promote the benefits of our water purification products
Keep up-to-date with product knowledge and ensure team members are well-informed
A positive and enthusiastic attitude with leadership potential
Strong problem-solving skills and a great level of product knowledge
Excellent time management skills and the ability to prioritize tasks effectively
Ability to motivate and support a team to achieve results
Focused on maintaining a positive team culture
Enjoyment in customer resolution and sales support
Previous experience in a promotional or sales environment is a plus
If you’re a highly motivated individual with great team-building and customer service skills, looking to take your career to the next level with a recognized industry leader, we want to hear from you
Why Puratap?Over 29 years of experience in the water purification industry
Comprehensive training and development programs
Supportive management and a team-oriented environment
Ongoing career progression opportunities
If you’re ready to join a company that values both personal and professional growth, apply now and help us continue to lead the way in water purification
Apply Today
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