Operations Coordinator
4 weeks ago
About UsWe are a growing active tourism company dedicated to providing unforgettable experiences. We are passionate about offering unique journeys that are off the beaten tracks and are looking for a new team member to help us grow.The RoleWe are looking for a hyper-organized and proactive Operations Coordinator. This is a 100% remote (work-from-home) role.You will be responsible for turning customer inquiries into perfectly executed bookings. You will sit between our sales team, our customers, and our network of suppliers to ensure every trip runs smoothly from start to finish.What You'll Do (Key Responsibilities)- Receive customer inquiries and manage the entire booking fulfillment process. - Contact vendors to check availability, get quotes, and negotiate prices. - Create and finalize clear booking itineraries and costings for the customer. - Process all reservations with vendors and manage payments to them. - Prepare and send final booking confirmations, vouchers, and pre-trip information to customers. - Act as the main point of contact for any post-booking customer questions, changes, or issues. - Handle real-time operational problems with a calm and solution-focused attitude (e.g., a vendor cancellation or a customer delay). - Maintain accurate records of all bookings, payments, and vendor details in our spreadsheets/CRM.Who You Are (Requirements)- 2-5 years of experience as a Booking Coordinator, Operations Executive, or Travel Consultant. - Must have experience working for a travel agency, tour operator, or hospitality company. This is essential. - Extremely organized and detail-oriented. You must be able to manage 10+ bookings at different stages without letting anything fall through the cracks. - Excellent communicator (both written and verbal English). You will be writing professional emails to customers and negotiating with vendors via phone/WhatsApp. - A natural problem-solver. When a problem happens, you look for a solution, not just report the issue. - Proficient with Google Sheets / MS Excel and comfortable learning new tools. - Self-motivated and disciplined. You must be able to manage your own time and be productive in a remote setting.Remote Work Requirements- A quiet, professional, and disturbance-free space to work from at home. - A high-speed, reliable broadband internet connection. - Your own modern laptop/desktop and smartphone.
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Operations Coordinator
4 weeks ago
New Delhi, India GEO360 Holidays Full timeCompany DescriptionGEO360 Holidays is a dynamic and rapidly growing travel company specializing in tailored holiday experiences, group tours, and personal travel solutions. Our mission is to deliver seamless and memorable journeys for clients through expert planning, personalized service, and a commitment to quality. With dedicated teams who are passionate...
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Operations Coordinator
4 weeks ago
New Delhi, India GEO360 Holidays Full timeCompany Description GEO360 Holidaysis a dynamic and rapidly growing travel company specializing in tailored holiday experiences, group tours, and personal travel solutions. Our mission is to deliver seamless and memorable journeys for clients through expert planning, personalized service, and a commitment to quality. With dedicated teams who are passionate...
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Operations Coordinator
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Operations Coordinator
4 weeks ago
New Delhi, India Totdot Full timeAbout Totdot Totdot is a curated online marketplace for kids, featuring 100+ premium Indian brands across clothing, toys, décor, and gifts. We operate on Shopify and are building an exciting, tech-enabled e-commerce platform for modern parents. Role Overview We’re looking for anOperations Coordinatorwho’s organised, tech-savvy, and interested in how...
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