E-commerce Manager

4 weeks ago

New Delhi, India I Know A Guy Full time

Position: E-commerce ManagerBrand: Aquench (Electrolyte & Hydration Solutions)Company: Protectol Healthcare Pvt. Ltd.Location: Kochi, IndiaReports to: Brand ManagerAbout the CompanyProtectol Healthcare Pvt. Ltd. is a growing FMCG & healthcare company committed to delivering innovative wellness and hydration solutions. Our flagship brand, Aquench, is a scientifically formulated electrolyte drink designed to support hydration, energy, and performance.We are now seeking a dynamic and results-driven E-commerce Manager to spearhead Aquench’s digital growth across multiple platforms.Role OverviewThe E-commerce Manager will be responsible for managing and scaling Aquench’s online sales channels, including D2C platforms, leading e-commerce marketplaces (Amazon, Flipkart, Blinkit, Zepto, etc.), and strategic online partnerships. This role demands strong analytical skills, growth mindset, and hands-on execution capability.Key Responsibilities1. Strategy & Planning- Develop and execute Aquench’s e-commerce growth strategy aligned with brand and business objectives. - Identify new digital channels and partnerships for expansion.2. Marketplace Management- Manage product listings, content optimization, pricing, and inventory on marketplaces (Amazon, Flipkart, Blinkit, Zepto, etc.). - Handle vendor/seller central portals, ensuring compliance with marketplace policies. - Negotiate with platform teams for visibility, offers, and marketing placements.3. D2C Growth- Build and manage Aquench’s direct-to-consumer (D2C) store. - Oversee customer journey optimization (UI/UX, cart conversions, checkout, and retention). - Implement subscription models, bundling, and loyalty programs.4. Sales & Performance Marketing- Plan and execute campaigns for sales growth, visibility, and conversions. - Work with digital marketing team on performance ads (Google, Meta, Amazon Ads). - Track ROAS, CAC, and CLTV to ensure profitability.5. Operations & Supply Chain- Coordinate with warehousing, logistics, and distributors for smooth fulfillment. - Manage demand forecasting, returns, and SLA adherence.6. Data & Reporting- Analyze sales data, consumer trends, and competitor activity. - Prepare weekly/monthly performance reports with actionable insights.Qualifications & Skills- 3–4 years of experience in E-commerce management (FMCG/Healthcare preferred). - Proven track record of scaling D2C or marketplace sales. - Strong knowledge of Amazon Seller Central, Flipkart Seller Hub, Blinkit/Zepto ops. - Understanding of SEO, performance marketing, and analytics tools. - Excellent negotiation, problem-solving, and communication skills. - Strong analytical mindset with proficiency in Excel/Google Sheets.What We Offer- Opportunity to build and scale a fast-growing hydration brand. - A performance-driven, collaborative work culture. - Competitive compensation with growth-linked incentives. - Provident Fund (PF). - Comprehensive Medical Insurance. - Cellphone reimbursement.

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