Customer Service Specialist

6 days ago

Gurugram, India VINFAST Full time

With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment process, you agree that you have read VinFast's Personal Data Protection Policy ("Policy") posted at https://vinfastauto.com/vn_vi/dieu-khoan-phap-ly or https://vinfast.vn/privacy-policy/, you agree to the Policy and consent for VinFast to process your personal data in accordance with the Policy and the applicable regulations on personal data protectionOverview:We are looking for a Customer Care Specialist to join our team supporting the Indian market, responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering high-quality service. This role involves direct interaction with customers through various communication channels and working in alignment with the company’s customer-first philosophy.Key Responsibilities:Support customers via calls, emails, social media, and other assigned channels.Resolve inquiries and complaints per company policy.Transfer sales leads and special cases to relevant departments.Conduct customer satisfaction surveys and collect feedback.Participate in care campaigns (recall, loyalty, promotions, etc.).Report customer feedback and suggest improvements.Comply with company culture, processes, and assigned tasks.Requirements:3+ year of experience in automotive customer service (car or motorcycle)Fluent in EnglishWilling to work shiftsBachelor degree or higherStrong communication, problem-solving, and customer care skillsProficient in Microsoft Office and CRM toolsWe appreciate your interest in this opportunity. Given the high volume of applications, we will only be able to contact shortlisted candidates. We value your understanding and patience in this process. Thank you for your interest and cooperation.

  • CRM Implementation Specialist

    2 weeks ago

    Gurugram, India Customer Success Full time

    Job Title CRM Implementation Specialist Description We are seeking a skilled CRM Implementation Specialist to lead the deployment of CRM systems for our mid-size clients. The successful candidate will be responsible for configuring CRM solutions, delivering comprehensive training, and developing detailed documentation to ensure client success and...

  • Customer Service Specialist

    3 weeks ago

    Gurugram, Gurugram, India Anveshan Full time

    Job Description Role Title: Customer Service Specialist Location: Work from Office, Full Time CTC: Up to 5 LPA + Incentive (performance based) We are looking for an individual to join our rapidly growing team at Anveshan, as a Customer Service Specialist. We're looking for an enthusiastic candidate with a passion for amazing customer service to join our...

  • Customer Service Specialist

    2 weeks ago

    Gurugram, India VINFAST Full time

    Overview: We are looking for a Customer Care Specialist to join our team supporting the Indian market , responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering high-quality...

  • Customer Service Specialist

    2 weeks ago

    Gurugram, India VINFAST Full time

    Overview: We are looking for a Customer Care Specialist to join our team supporting the Indian market , responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering high-quality...

  • Customer Service Specialist

    4 days ago

    Gurugram, India VINFAST Full time

    With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment process, you agree that you have read VinFast's Personal Data Protection Policy ("Policy") posted at or , you agree to the Policy and...

  • Customer Service Associate

    2 weeks ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers.** - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance guidelines. - Location: Gurgaon -...

  • Customer Support Specialist

    4 days ago

    Gurugram, Gurugram, India Stock Tutor Full time

    Job Description Company Description Stock Tutor is dedicated to empowering individuals in the world of financial literacy and investment. Through its philosophy of Virtual Money, Real Trade, True Learning, Stock Tutor has made understanding the stock market simpler and more accessible for everyone. By providing innovative educational tools, the company...

  • Customer Service Associate

    2 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 30k-37k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time,...

  • Customer Service Associate

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...

  • Customer Service Associate

    5 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...