Customer Care Executive

3 days ago


New Delhi, India Suparshva Swabs (I) Full time

Company Description Incorporated in 1998, We, Suparshva Swabs (I) is the one of the largest & the most qualitative manufacturer/ exporter of Personal Hygiene products, like Cotton buds, special swabs, Cotton balls etc., in entire South Asia.Role Description This is a full-time on-site role for a Customer Care Executive located in Delhi, India. Must have expert skills in the following applications:Microsoft Business Suite (word, excel, etc.)Must have the following qualities/attributes: - Good communication and Analytical skills. - Respond to customer inquiries and issues - Requires self-management and project management ability. - Ability to engage effectively with field teams, managers and executives. - Manage phone calls and correspondence (e-mail etc.). - Provide feedback to management on customer issues, concerns. - Submit timely reports and prepare presentations as assigned. - Assist colleagues whenever necessary. - Knowledge of mathematics/calculation is an essential requirement.Qualifications Customer Support, Customer Service, and Customer Satisfaction skills Strong Communication skills Experience in Customer Support & Sales Ability to work on-site in Delhi, India Any Graduate.



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