AGM - Retention & Collection
2 weeks ago
Job Purpose This role is responsible to drive Postpaid Mobility Churn, Revenue Churn, CXX and help increase the post-paid business by ensuring higher Collections, lower Churn, and lower Bad debt. The role focuses on Customer Base Management, High Value Base Enhancement through proactive and reactive retention campaigns. Pivotal cross functional influence in Credits, Collections, Marketing Consumer, Marketing, VIBS and across CS verticals. Ensure reduction in costs by implementing various digital modes/ innovations and increase productivity. The position would require to develop process and policy for achievement of Business requirement. The role is required to maintain good interpersonal and interdepartmental skills Key Result Areas/Accountabilities Achievement of Business KPIs of Retail & IOIP segment through various measures Monitoring and coordinating with Zonal Team on achievement of Monthly and Quarterly Target Collection and Bad Debts Performance Voluntary and Involuntary. Churn Reduction Cost of Collections within Budget New Initiative and Automation Team Development and training Cross functional coordination to achieve organizational goals Leverage scale benefits and operating efficiencies like improving Due date Collections and higher compounded collections efficiency People Management through identifying timely need of resources Explore new avenues for cost reduction and efficiency improvement Collection back office management to support collection processes Competition benchmarking on Postpaid Products and Servicing Core Competencies, Knowledge, Experience Target Oriented Approach Receivables management (Collection expertise) Sound in Process / systems knowledge / experience Strategic thinking ability and excellent data analysis skills Capability to influence cross functional team as per Metrix Excellent Communication Skills and presentation skills Must have technical / professional qualifications Graduate / PG in any field Excel and Presentation skills MS Office & Presentation Skills
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AGM - Retention & Collection
4 weeks ago
New Delhi, India Vodafone Idea Limited Full timeJob Purpose This role is responsible to drive Postpaid Mobility Churn, Revenue Churn, CXX and help increase the post-paid business by ensuring higher Collections, lower Churn, and lower Bad debt. The role focuses on Customer Base Management, High Value Base Enhancement through proactive and reactive retention campaigns. Pivotal cross functional influence in...
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Agm - Outbound Collection
1 week ago
Delhi, Delhi, India Vodafone Idea Full timeJob Req ID: 47878 - Location: New Delhi, IN - Function: Other - About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for...
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Senior Manager/AGM
6 days ago
Delhi, NCR, New Delhi, India Risland Development Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Summary: We're seeking a seasoned Senior Manager/ AGM - CRM with over 10 years of experience to lead our customer relationship management initiatives in real estate. This role involves crafting and executing CRM strategies to drive customer engagement, retention, and business growth.Key Responsibilities:Management of collectibles from customers &...
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AGM/Senior Manager
3 weeks ago
New Delhi, India Growel Softech Pvt Ltd Full timeAGM / Senior Manager – Operation & Maintenance (O&M) for Chennai location.Role : AGM / Senior Manager – Operation & Maintenance Experience : 18+ Years Notice : Immediate to 30 Days Language : English, Tamil, Hindi (Mandatory) Work Location : ChennaiJob Description: To lead and oversee all aspects of operations and maintenance across solar power plants,...
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Agm-postpaid Marketing
3 days ago
New Delhi, India Vodafone Idea Full timeJob Req ID: 19526- Location: New Delhi, IN- Function: Marketing/Digital- About: **Role** AGM- Postpaid Marketing **Function / Department** Marketing **Location** New Delhi **Band** M2 **Job Purpose** Achieve Revenue with the help of plans designed, upsell campaigns, promotional schemes and targeted offers, other usages and maintaining healthy...
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Dgm/agm Arbitration
6 days ago
New Delhi, India Sai Placement Solutions Full timeUrgent Hiring for Arbitration Designation - DGM/AGM Arbitration Exp - 20+ years Location - South Delhi, India Qualification - Btech/ Diploma in Civil **Job Responsibility** - Having basic concepts of arbitration case preparation, legal case law provisions. - Having good knowledge of tender documents study in line with specifications, drawings, BOQ & Sch...
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Outbound Collection Manager
2 weeks ago
Delhi, Delhi, India Vi (Vodafone Idea) Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAGM - Outbound Collection Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver...
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Retention Manager
3 weeks ago
New Delhi, India Kushal's Fashion Jewellery Full timeRetention Manager- Job DescriptionThe Retention Manager will lead the strategy and execution of customer retention initiatives across both retail and online channels. This role is responsible for deepening customer relationships, increasing repeat purchase frequency, and building long-term brand loyalty. The ideal candidate will bring a strong understanding...
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Retention/CRM Specialist
3 weeks ago
New Delhi, India Truemeds Full timeRole:Retention Specialist (Customer Life cycle Management) Location:Powai, Mumbai ( https://goo.gl/maps/qnuQ889vpSUbgZn88 ) Kindly note that this will be a Work form Office Opportunity Working days:5 days working (Monday to Friday)Position Overview: We are looking for a Retention Specialist (CLM) to help accelerate our efforts and strategy around engaging...
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Delhi, Delhi NCR, India Atria Convergence Technologies Limited Full timeJob Description Role Description Responsible to call customer and remind for payment. Responsible to act as a bridge between field executives and team leaders Responsible for constantly follow up Arrears payment Work consistently to rectify billing error Responsible for Analysis and feedback of unpaid accounts Follow up for reactivation of inactive accounts....