Google Workspace

3 days ago

New Delhi, India Tata Consultancy Services Full time

Role - Google workspace Location - Chennai, Indore Exp - 4-10 Must-Have · Excellent Comm skill (verbal /Written) · Typing skill (typing skills (Min 60 to 80 WPM)) · Troubleshooting Experience: diagnosing, and resolving complex issues with SOP documents · Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues. · Knowledge on any Ticketing tool, ITIL knowledge.Good-to-Have · Exp 6+ months of experience in infra, Storage, Service Desk · Knowledge and hands on experience on Google products. (Gmail, Callender, Meet, drive, Docs, Sheet, Slides, Gemini app, Notebook LLM, Keep, Sites, Forms, App sheet) · Google Workspace Administrator certification it would be great advantage.Expectations from the Role 1 Response, diagnosis, resolution and tracking by phone, email, chat of customer support queries 2 Maintain response and resolution speed as defined by Service Level Objective (“SLO/s”) 3 Keep high customer satisfaction scores and follow quality standards in 90% of cases 4 Use existing knowledge base to provide a customer facing root cause assessment; and 5 Provide customer facing bug progress summary using available tools and platforms.

  • Sme- Google Workspace

    1 week ago

    Delhi, Delhi, India Hero Moto Corp Full time

    » **Date**:12 Sep 2024 **Location**: Delhi, DL, IN, 110070 **Company**:Hero Motocorp **Function** - Digital & Information Technologies**Pay Band** - E4 to M2**Role** - SME Google Workspace**A purpose driven role for you**- SMTP Relay Configuration and troubleshooting, MDM, Default Routing, Compliance, Google vault etc. - Roles and Privileges, Groups,...

  • Google Cloud Engineer/Administrator

    2 days ago

    New Delhi, India 66degrees Full time

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  • Google Cloud Engineer/Administrator

    1 day ago

    Delhi, India 66degrees Full time

    Overview of 66degrees66degrees is a leading consulting and professional services company specialising in developing Al-focused, data-led solutions leveraging the latest advancements in cloud technology. With our unmatched engineering capabilities and vast industry experience, we help the world's leading brands transform their business challenges into...

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    6 hours ago

    Delhi, India 66degrees Full time

    Overview of 66degrees66degrees is a leading consulting and professional services company specialising in developing Al-focused, data-led solutions leveraging the latest advancements in cloud technology. With our unmatched engineering capabilities and vast industry experience, we help the world's leading brands transform their business challenges into...

  • Google Cloud Engineer/Administrator

    2 days ago

    Delhi, India 66degrees Full time

    Overview of 66degrees66degrees is a leading consulting and professional services company specialising in developing Al-focused, data-led solutions leveraging the latest advancements in cloud technology. With our unmatched engineering capabilities and vast industry experience, we help the world's leading brands transform their business challenges into...

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    New Delhi, India Shivaami Full time

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  • Presales engineer

    2 weeks ago

    New Delhi, India Shivaami Full time

    Job DescriptionAs a GWS Presales Engineer, you’ll be the bridge between our sales and deployment teams, providing technical expertise to drive successful client engagements. Your contributions will directly impact our ability to deliver cutting-edge solutions that meet and exceed customer expectations.Responsibilities:Collaborate with sales teams to design...

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    2 weeks ago

    New Delhi, India Shivaami Full time

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    2 weeks ago

    New Delhi, India Shivaami Full time

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  • Technical Support Email

    2 weeks ago

    New Delhi, India Neuailes Global Full time

    Location: Noida | Work experience maximum 3YrsCompany DescriptionNeuailes focuses on securing and streamlining core communication aspects in the digital era. We ensure that both external and internal communications are safe, and we enhance customer acquisition efforts by providing tools to amplify and manage communication. Our solutions are designed to...