Client Servicing Manager
1 week ago
About Yaap:
YAAP is a content creation and amplification company. We offer an integrated approach to connect brands to consumers throughout their journey. We do this through design, discovery, and distribution of content. This involves things like ideating for content ideas, creating digital properties, influencer marketing, sponsored content, content syndication etc. YAAP was established in 2016 and has an impressive roster of clients in India like NPCI, NIXI, UPI, Dubai Tourism, Meghalaya Tourism, Delmonte, Yoga Bar, ITC Foods, Coca Cola, IndusInd, UN Habitat, MPL among others.
3 Best Things About Us:
- We have been recognized as the “Great Place to Work” awarded for three consecutive years.
- We empower you to create your own Moment of Truth.
- We provide you with an opportunity to work with a proven, fast paced growing content creation agency servicing some of the biggest brands in the region.
Could this be you?
You think digital, you think creative, and you think about building client relationships. Your flair for new ideas and for presenting in front of a crowd makes you one of us. You are confident, fearless and always ready. You know that the God lies in details. And Client Service is your ultimate career choice.
In this role you will
- Forge strong, lasting connections with our diverse clientele, becoming their trusted advisor and ally in their journey with us.
- Dive deep into client requirements, uncovering insights, and understanding nuances to tailor solutions that exceed expectations.
- Ensure seamless communication that keeps clients informed, engaged, and delighted.
- Embrace challenges with open arms, leveraging your creativity and resourcefulness to find innovative solutions to client concerns.
- Coordinate seamlessly between internal teams and clients, ensuring projects are delivered on time, on budget, and with a sprinkle of wow-factor.
- Be the ears and voice of our clients, gathering feedback, analyzing trends, and driving continuous improvement in our services.
You have
- Bachelor’s degree in business, Marketing Communication or related fields.
- Proven experience in client services or account management, preferably in a digital agency or similar environment for at least 3-5 years.
- Excellent presentation skills.
- Good knowledge of digital platforms.
- Ability to work effectively both independently and as part of a team.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.
As an Equal Opportunity Employer, Yaap Digital Private Limited does not discriminate against applicants or employees because of age, race, color, religion, gender, sexual orientation, genetics, pregnancy-related status, veteran status, physical or mental disability. Yaap Digital Private Limited complies with all applicable federal, state, and local laws pertaining to nondiscrimination and equal opportunity.
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