Operations Manager
3 weeks ago
Position: Operations Manager
No of vacancies: 2
Experience: 8-10 years
Rotational Shifts
RESPONSIBILITIES:
- Oversee operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
- Maintain constant communication with Clients, US office, staff and Management to ensure proper operations of the Team.
- Anticipates and tracks operational and tactical risks and providing strategic solutions.
- Develop, implement, and maintain quality assurance protocols and reporting.
- Increase the efficiency of existing processes and procedures to enhance the Team’s internal capacity.
- Lead, motivate, and support a large team within a time-sensitive and demanding environment.
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
SKILLS AND QUALIFICATIONS:
- Bachelor’s degree in program management, business or public administration, technical management, information systems, engineering, finance/accounting, or related fields
- Three or more years of proven success in an operations management role and over all experience of 8-10 Years
- Excellent interpersonal communication and organizing skills to coordinate project activities.
- Ability to work with details and time-sensitive issues.
- Good decision-making skills and response to high-pressure situations
- Excellent proficiency in MS office and preparation of Excel reports
ADDED ADVANTAGES:
- Knowledge and exposure with Securities and Exchange Commission filing and disclosure requirements.
- Certifications in Six Sigma, Microsoft 365 tools and reporting tools such as Power BI
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