Digital Transformation Manager

2 weeks ago


Anand, India Teleperformance Full time

Please send across your resume to "Radhika.gupta1@teleperformance.com".


Work Location: Mumbai


Yrs of Exp: 10+yrs


Key Responsibilities

1. Solution Design and Architecture

  • Develop comprehensive technical solutions incorporating RPA technologies like Power Automate, UiPath, Automation Anywhere, BluePrism etc; BPM like Salesforce, ServiceNow, Camunda etc; AI led technologies like OCR & ICR, Generative AI, Conversational AI; Cloud and Telephony technologies like Genesys, Amazon Connect, Twilio etc
  • Create detailed solution architecture, focusing scalability, performance, and security
  • Ensure alignment of technical solutions with business objectives and IT strategies

2. Technology Enhancement and self learning

Serve as the subject matter expert for RPA, BPM, AI, Cloud and Telephony technologies

Stay current with emerging trends and innovation in relevant technologies

Provide guidance and mentorship to development teams on best practices

3. Stakeholder Management

Collaborate with business stakeholders to understand requirements and translate them into technical solutions

Present complex technical concepts to both technical and non-technical audiences

Work closely with project managers, developers, and quality assurance teams throughout the project lifecycle

4. Process Optimization

  • Analyze existing business processes to identify automation opportunities
  • Design efficient workflows that leverage RPA, AI, and BPM technologies
  • Optimize call center operations through innovative Cloud and Telephony solutions

5. Integration and Implementation

Oversee the integration of RPA, AI, BPM, and Cloud Telephony solutions with existing systems

Develop proof-of-concepts and prototypes to validate solution designs

Ensure smooth implementation and deployment of solutions across the organization

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field

10+ years of experience in IT solution architecture, with at least 5 years focused on RPA, BPM, and/or Cloud Telephony

Proven experience in designing and implementing large-scale RPA solutions (e.g., UiPath, Blue Prism, Automation Anywhere)

Strong knowledge of BPM principles and experience with BPM tools (e.g., Pega, Appian, IBM BPM)

Extensive experience with Cloud Telephony platforms and Contact Center as a Service (CCaaS) solutions

Excellent understanding of cloud technologies (AWS, Azure, or Google Cloud Platform)

Strong analytical and problem-solving skills

Exceptional communication and presentation skills

Experience in Agile/Scrum methodologies

Key Competencies

Strategic thinking and ability to see the big picture

Strong leadership and team collaboration skills

Adaptability and willingness to learn new technologies

Attention to detail and commitment to quality

Customer-focused mindset

Ability to work under pressure and meet deadlines

This challenging role offers the opportunity to work at the forefront of technology, driving digital transformation and process excellence across the organization.



  • Anand, Gujarat, India Hexaware Technologies Full time

    Unlock Your Potential as a Cloud Transformation ConsultantWe are seeking an experienced Salesforce Business Analyst to join our team at Hexaware Technologies. This is an exciting opportunity to leverage your skills in cloud transformation and make a meaningful impact on our clients' businesses.About the Role:Drive cloud transformation initiatives for our...


  • Anand, Gujarat, India Ananda Services Full time

    About Ananda ServicesWe are a fast-paced startup seeking a highly talented UX/UI Designer with a strong foundation in graphic design. As a key member of our team, you will play a crucial role in creating engaging visuals that drive results and elevate brand identity.Key Responsibilities:Design ultra-realistic mockups of apps and websites for marketing...


  • Anand, Gujarat, India Pixelo Digital Full time

    Job Description:We are seeking a skilled Digital Growth Marketing Specialist to join our team at Pixelo Digital. As a key member of our demand generation and product company, you will be responsible for accelerating sales for our clients through innovative marketing strategies.About the Role:Identify and qualify leads through proactive outreach across email,...

  • Digital Strategist

    3 months ago


    Anand, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full time

    KEY OBJECTIVE OF THE ROLEA Senior Digital Media Strategist is responsible to implement and supervise digital media activities for the assigned brands.
As a representative of EvolutionCo, the personnel will aid its clients in delivering value for campaigns by means of conceptualization
and implementation of strategies & campaigns thereby contributing to...


  • Anand, India The One Branding & Digital Marketing Full time

    **Responsibilities**: **Social Media Optimization (SMO)**: - Manage and optimize social media profiles to increase brand awareness and engagement. - Develop and implement strategies to grow followers and enhance social media presence. - Stay informed about the latest social media trends and incorporate them into the overall digital marketing...


  • Anand, Gujarat, India algoleap Full time

    Company OverviewAlgoleap is a leading digital engineering services company based in Hyderabad, catering to top Fortune 1000 clients across various industries. We are passionate about empowering our team members to excel and grow through compelling full-time roles with flexible options, including onsite and hybrid work arrangements.

  • Cloud Architect

    3 days ago


    Anand, India Marx Enterprise Transformation Architecture Full time

    Position Overview:We are looking for an experienced Azure Architect specializing in data solutions to lead the design and implementation of robust, scalable, and efficient cloud-based architectures. The ideal candidate will have extensive experience working with Azure Data Factory (ADF), Databricks (Python Notebooks), and Python, along with a deep...


  • Anand, India Infinity Learn Full time

    Job Description: Performance Marketing Manager Location: Bangalore Organization: Infinity Learn Experience: 2-5 years Type: Full-timeAbout Us: Infinity Learn is a leading EdTech organization dedicated to revolutionizing learning experiences through innovation and cutting-edge technology. We strive to empower students with high-quality educational resources...


  • Anand, India Spinta Digital Full time

    Company DescriptionSpinta Digital is an inbound marketing agency that specializes in providing holistic digital solutions to help businesses gain online presence, build trust with their audience, and achieve their goals. We prioritize working with clients we are confident in and have a track record of success. Our mission is to create a win-win situation for...


  • Anand, Gujarat, India Focus Edumatics Pvt Ltd Full time

    About the RoleAs a seasoned Transformational Product Leader, you will spearhead the development of a cutting-edge K-12 education online tutoring product at Focus Edumatics Pvt Ltd. This esteemed organization is dedicated to providing high-quality, research-based online learning solutions to disadvantaged and at-risk students in the United States.The ideal...

  • Test Manager

    2 weeks ago


    Anand, India QualityKiosk Technologies Pvt. Ltd. Full time

    QualityKiosk Technologies is one of the world's largest independent Quality Engineering (QE) providers and digital transformation enablers, helping companies build and manage applications for optimal performance and user experience.Founded in 2000, the company specializes in providing quality engineering, QA automation, performance assurance, intelligent...


  • Anand, India One Branding Full time

    **Responsibilities**: **Social Media Optimization (SMO)**: - Manage and optimize social media profiles to increase brand awareness and engagement. - Develop and implement strategies to grow followers and enhance social media presence. - Stay informed about the latest social media trends and incorporate them into the overall digital marketing...


  • Anand, India Clerk-Tech Full time

    Job Description: Digital Marketing Coordinator Responsibilities: ∙Develop high-quality, engaging, and content tailored for a professional audience. ∙Write, edit, and publish blog posts, articles, and newsletters that reflect the firm's expertise and build authority in legal services. ∙Design and curate graphics, videos, and other multimedia...


  • Anand, Gujarat, India WiseAdz™ Full time

    We are seeking a highly motivated and talented Digital Marketing Specialist to join our team at Wiseadz in Coimbatore. As a key member of our digital marketing team, you will play a crucial role in developing and implementing innovative strategies to drive business growth and improve online presence.About the RoleThe successful candidate will be responsible...


  • Anand, Gujarat, India JBG Ventures Full time

    We are seeking a motivated and creative Digital Marketing Assistant to enhance our professional online presence. In this role, you will craft and execute strategies that drive engagement, boost visibility, and foster meaningful connections with industry leaders and potential clients.Key Responsibilities:Develop and implement a content strategy aligned with...


  • anand, India ZeroAdo® Full time

    About ZeroAdo We’re Agile Growth Aggregator™ helping startups, entrepreneurs, and creators to start, build, grow, and scale. Our range of Z-A solutions include full growth services, SEO, Content Marketing, Advertising, Email Marketing, WhatsApp Marketing, CRO, Lead Generation, Automation, WebOps, and more.We believe in the enterprising spirit of...

  • Sr C++ Developer

    3 days ago


    Anand, India ACL Digital Full time

    Exp: 4+ yrsLocation: ChennaiNotice Period: ImmediateResponsibilities:Participate in the design and development of our next generation software for Logitech’s Desktop Experience peripherals using C++.Lead or support engineering efforts in the design, and development of our next generation software for Logitech’s input peripherals such as mice, keyboards,...

  • Data Engineer

    3 days ago


    Anand, India Ness Digital Engineering Full time

    Why NessWe know that people are our greatest asset. Our staff’s professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world’s leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most...


  • Anand, India XYLEM LEARNING Full time

    Job Title: Creative Graphic Designer – Digital Marketing Location: KozhikodeDepartment: Digital Marketing ---Job Description: We are looking for a **Creative Graphic Designer with knowledge in digital marketing** to join our dynamic team! In this role, you will design captivating visuals across digital channels, including websites, social media, email...


  • Anand, Gujarat, India Progenesis IVF Fertility Center Full time

    Job Summary:The Digital Marketing Executive will be responsible for developing and implementing online marketing strategies to drive traffic and engagement for Progenesis IVF Fertility Center. This role will involve creating and scheduling engaging content on social media platforms, monitoring and responding to customer inquiries, and collaborating with the...