Commercial Manager
2 days ago
Job Title: Commercial Manager – JNPT Automated Empty Container YardLocation: Navi Mumbai, IndiaReports To: Chairman / CEOFunction: Commercial & Customer ManagementType: Full-time | On-siteAbout the RoleRSA Global is seeking a dynamic Commercial Manager to lead the commercial strategy for our automated empty-container yard project at JNPT. This role is central to building long-term relationships with major industry stakeholders—shipping lines, NVOCCs, freight forwarders, and logistics service providers—while ensuring strong pricing, profitable contracts, and exceptional customer experience.This is a hands-on, strategic commercial role requiring deep container logistics knowledge, strong negotiation expertise, and the ability to translate operational strengths into customer value.Key Responsibilities1. Customer Relationship Management- Build and maintain strong partnerships with shipping lines, NVOCCs, freight forwarders, and transport operators. - Act as the primary contact for all commercial and contractual discussions. - Align customer needs with operations, M&R, documentation, and finance teams.2. Commercial Strategy & Pricing- Develop tailored commercial proposals aligned with pricing and profitability goals. - Analyse market trends, competitor pricing, and cost dynamics for rate optimization. - Lead contract negotiations, renewals, and review cycles.3. Business Development & Revenue Growth- Identify new revenue streams within existing accounts (M&R, storage extensions, digital services, etc.). - Support partnerships and MOUs with key stakeholders at JNPT. - Collaborate with operations and finance to ensure accurate billing, dispute resolution, and timely collections.4. Market & Customer Insights- Track trade lane movements, carrier alliances, and port developments. - Provide forecasts, performance reports, and volume/revenue projections. - Represent RSA Global in industry forums, port meetings, and customer events.5. Governance & Performance Management- Maintain accurate contract, pricing, and compliance records. - Work with finance/operations teams to monitor yield, utilization, and contribution margins. - Lead customer profitability reviews and recommend commercial adjustments.Profile & Experience RequiredCriteria RequirementsEducationGraduate in Business, Supply Chain, Maritime Studies, or Engineering; MBA preferred.Experience10–15 years in container logistics, preferably with a shipping line, depot, or terminal operator.Industry KnowledgeStrong understanding of JNPT ecosystem, container yard operations, depot management, and M&R commercial frameworks.SkillsRelationship management, commercial negotiation, pricing strategy, analytical capability, stakeholder influence, and cross-functional collaboration.PersonalityHigh integrity, proactive, customer-centric, structured, and able to work independently in a fast-paced environment.LanguagesEnglish & Hindi required; Marathi preferred.Key Performance Indicators (KPIs)- Customer retention & satisfaction - TEU volume growth per customer - Revenue per TEU & margin improvement - On-time contract renewals and collections - Growth in new commercial service lines
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new delhi, India SIG SYSTEMS PVT. LTD. Full timeCompany Description Established in 1987, SIG SYSTEMS PVT. LTD. has grown from a small software organization into a leading IT infrastructure rental provider across India. Based in New Delhi, we specialize in delivering tailored solutions including laptops, desktops, workstations, servers, and GPU rental services to meet the diverse needs of modern...
