SAP CRM Functional Consultant

2 months ago


Bengaluru, India AANSEACORE Full time

Job Description :

We are seeking an experienced SAP CRM Functional Consultant with a strong understanding of business processes to join our dynamic team.

The ideal candidate will be proficient in SAP CRM configuration and testing, and possess functional expertise in requirement analysis, functional specification creation, developer guidance, customization, and driving end-to-end development or enhancement projects.

Skill / Qualifications :

- Bachelor's degree in Business, Information Technology, or a related field.

- Proven experience as an SAP CRM Functional Consultant.

- In-depth knowledge of SAP CRM modules: Sales, Service, Marketing, and Leasing.

- Strong understanding of business processes and best practices.

- Proficient in SAP CRM configuration and testing.

- Excellent analytical and problem-solving skills.

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Experience in guiding developers and customizing SAP CRM solutions.

- Project management experience is a plus.

Job Responsibilities :

- Configure SAP CRM modules to meet business requirements.

- Conduct thorough testing to ensure system functionality and performance.

- Understand and analyze business requirements.

- Create detailed functional specifications for developers.

- Provide guidance to developers during the implementation phase.

- Customize SAP CRM solutions to fit business needs.

- Drive end-to-end development and enhancement projects.

- Act as the primary liaison between business stakeholders and the technical team.

- Conduct workshops and training sessions for business users.

- Gather and document business requirements and translate them into technical specifications.

- Ensure alignment between business objectives and SAP CRM solutions.

- Manage customer interactions, sales processes, and order management.

- Implement service processes, service request management, and field service management.

- Oversee marketing campaigns, lead management, and customer segmentation.

- Handle leasing processes, contract management, and asset management.

Benefits :

- Competitive Market Rate (Depending on Experience).

(ref:hirist.tech)
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