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SAP CRM Technical Consultant

2 months ago

Bengaluru, India NetApp Full time

Title: SAP CRM Technical Consultant

Location:

Bangalore, Karnataka, IN, 560071

Requisition ID: 127225

Job Summary

NetApp is a cloud-led, data-centric software company that helps organizations put data to work in applications that elevate their business. We help organizations unlock the best of cloud technology. 
We are seeking a highly skilled Technical SAP CRM professional. The ideal candidate will possess in-depth knowledge of CRM architecture and demonstrate strong expertise in the SAP CRM Service module.

Job Requirements

• Strong experience in SAP CRM Service module
• Knowledge of the CRM architecture
• Experience with SAP CRM ABAP, SAP CRM WEB UI, BOL Programming, GENIL, SAP CRM Middleware Setup and Troubleshooting.
• Good understanding of SAP CRM One Order framework. Mapping the Business Process with SAP CRM, Configuring the SAP CRM system according to the customer requirement.
• Understanding of CRM Technical and Functional objects (Hands-on working experience on Service Contracts, Service Order, Installed bases, Warranties, Internal Orders, Service level Agreements, etc).
• Strong experience in Core SAP CRM ABAP with BADIs, BAPIs, User exit’s, Functions, RICEF, Smart forms and ADOBE forms development.
• SAP CRM middleware skills which include middleware architecture, understanding in Integrating SAP CRM and Other ECC systems processes. Troubleshooting & Fixing of Queues and BDOC’s related to Master data and transactional data in SAP CRM.
• Understanding and experience in SAP CRM base configurations like transaction type, status profiles, organization structures, business roles, Web UI customizing. SAP CRM determination procedures. Events, Action Profiles, Organizational determination, and related CRM customizing and configurations.
• Ability to analyse and understand business requirement, understand the existing systems and workflow.
• Good Knowledge of Business partner creation and partner determination Procedures in SAP CRM.
• Perform RCA and resolve application issues.
• Good to have SAP Basis related basic knowledge, SAP architecture. 
• Basic Knowledge of ERP applications, object-oriented analysis, and design.
• Strong communication skills to front-end stakeholders and to be a part of Global team.

Education

• BTech in Computer Science or any related field with a minimum of 5-8 years of experience is required.


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