Senior Application Support Engineer

4 weeks ago

Mangalore, Karnataka, India InfoBeans Full time

About the Job:

Job Title: Senior Application Support Engineer (Billing Applications)

Skills: IBM Informix 4GL, Java, Jasper, C#, VB.NET, Shell Scripting, Troubleshooting, Billing Applications

Experience Required: 6+ Years

Location: Remote

Notice Period: Immediate to 15 Days Preferred

Job Description

We are looking for a Senior Application Support Engineer with strong expertise in supporting and developing enterprise-grade billing applications. The role involves development, maintenance, and support of applications such as IAS, IBS+, IBBR, and IBPS written in IBM Informix 4GL, Java, Jasper, C#, and VB.NET. The candidate must be able to work on ServiceNow tickets, handle troubleshooting, and ensure smooth execution of build and run activities.

This role may also require 12-hour standby shifts during weekends or 8-hour shifts aligned to EU hours.

Key Responsibilities:

  • Develop, maintain, and support IAS, IBS+, IBBR, and IBPS billing applications.
  • Work on ServiceNow tickets – incident, request, and change management.
  • Troubleshoot and resolve application issues in a timely manner.
  • Write and optimize code in IBM Informix 4GL, Java, C#, VB.NET, and Shell scripting.
  • Ensure smooth execution of build and run activities.
  • Provide support for billing-related processes and systems.
  • Participate in on-call standby support on weekends or EU business hours as required.

Must-Have Skills:

  • Strong coding ability in IBM Informix 4GL, Java, C#, VB.NET, Shell scripting.
  • Experience in troubleshooting Informix errors.
  • Prior experience in billing applications and strong understanding of billing workflows.
  • Hands-on experience in supporting enterprise-scale applications.
  • Ability to work in rotational shifts (including EU time zone coverage).

Qualification & Certification:

  • Bachelor's degree in Computer Science, IT, or related field.
  • Any certification in Java, Informix, or related technologies would be a plus.

About InfoBeans

InfoBeans is a global digital transformation and product engineering company, enabling businesses to thrive through innovation, agility, and cutting-edge technology solutions. With over 1,700 team members across the globe, we specialize in custom software development, enterprise solutions, cloud, AI/ML, UX, automation, and digital transformation services.

At InfoBeans, we live by our core purpose of "Creating WOW"—for our clients, team members, and the community. Our collaborative culture, growth opportunities, and people-first approach make us one of the most trusted and rewarding workplaces.

InfoBeans Website

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