Senior Jira Administrator

4 weeks ago

Bengaluru, Karnataka, India EduRun Full time

Key Responsibilities :


- Administer and maintain Jira environments, ensuring optimal configuration and customization.

- Design, develop, and implement Jira workflows, schemes, custom fields, and permissions tailored to business needs.

- Utilize Jira scripting and REST APIs to automate processes and integrate Jira with other tools.

- Develop, manage, and troubleshoot Jira plugins and add-ons to extend Jira capabilities.

- Collaborate with cross-functional teams and stakeholders to understand requirements and deliver Jira solutions.

- Provide expertise in Jira Service Management and Confluence integration to streamline ITSM processes (preferred).

- Monitor and resolve Jira-related issues promptly, ensuring system reliability and performance.

- Document Jira configurations, processes, and best practices for internal Skills & Qualifications :


- 9+ years of hands-on experience with Jira administration.

- Proven expertise in Jira configuration, customization, and workflow design.

- Strong experience with Jira scripting (Groovy, ScriptRunner, or equivalent) and REST APIs.

- Proficient in developing and managing Jira plugins/add-ons.

- Familiarity with Jira Service Management and Confluence integration is a plus.

- Excellent problem-solving skills and keen attention to detail.

- Strong communication skills and ability to collaborate effectively with Qualifications :


- Experience with Agile/Scrum methodologies and supporting tools.

- Knowledge of other Atlassian products and integrations. (ref:hirist.tech)

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