E-Commerce Channel Sales Manager

1 day ago

New Delhi, India DTDC Express Limited Full time

E-Commerce Channel Sales ManagerAbout the RoleWe are looking for a dynamic E-Commerce Channel Sales Manager (ECSM) to drive our e-commerce logistics growth through strong channel partnerships and strategic business development. The role involves end-to-end sales ownership, partner engagement, and expanding our presence in emerging e-commerce markets.Key Responsibilities:- Drive end-to-end sales strategy from lead generation to closure to achieve business targets. - Strengthen and manage relationships with channel partners for e-commerce logistics growth. - Conduct partner trainings and promote the cost-benefit of e-commerce logistics solutions. - Identify new clusters, markets, and B2C customer base expansion opportunities. - Analyze market trends, competitors, and provide actionable business insights. - Collaborate with leadership to align sales strategies with organizational goals. - Manage key client relationships to ensure retention and satisfaction. - Coordinate with operations, marketing, and commercial teams for seamless service delivery and timely collections. - Drive upselling, cross-selling, and business growth initiatives in the assigned region. - Prepare and monitor sales reports to track performance and support continuous improvement.What You’ll Bring- Proven experience e-commerce and logistics industry. - Proven experience in channel sales, - Strong relationship-building and negotiation skills. - Excellent analytical and strategic thinking abilities. - Ability to manage multiple stakeholders and work cross-functionally. - Results-driven attitude with strong communication and presentation skills. - Bachelor's degree required, MBA preferred.Preferred Skills- Experience in B2C e-commerce logistics or last-mile delivery sales. - Proficiency in CRM tools and data-driven sales management. - Understanding of regional markets and distribution networks. - Ability to train, motivate, and grow channel partners.

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