Operations - Intern | BU: Working Professional

5 days ago

New Delhi, India upGrad International Full time

Designation- Operations/Program Ops - InternBU- Working ProfessionalLocation- Mumbai (Andheri-Marol)Salary- 25K per monthShift Details- Mon - Fri (Hybrid)Timings- 10:30 pm to 7:30 pmRole Description:We are looking for a Program Ops Intern to support our Program Ops Team. You will assist in managing website content and landing pages (HubSpot), perform grammar checks, conduct information audits, and ensure a smooth user experience. You will also work on program collaterals (brochures, emails, offer letters), support program launches, and handle product/tech-related queries. This role involves close collaboration with multiple teams and provides great exposure to project management and communication.Key Responsibilities:- Create and maintain website pages and landing pages on HubSpot. - Review and edit website content for grammar, accuracy, and brand alignment. - Conduct quality audits to identify and fix errors. - Test website program flow and flag user experience issues. - Update program collaterals (brochures, emails, offer letters). - Support program launches and ongoing project tasks. - Assist with product/tech queries and stakeholder communication. - Provide occasional design support in collaboration with the design team.Skills & Qualifications:- Graduate or higher qualification. - Strong attention to detail and organizational skills. - Excellent written and verbal communication skills. - Proficiency with MS Office; knowledge of HubSpot (or similar CMS) is a plus. - Ability to adapt quickly, manage deadlines, and work in a fast-paced environment. - Interest in product and project management is desirable.

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