UNext Learning

4 weeks ago

Bengaluru, India U-next learning Full time

Bangalore (Thanisandra).Company: Unext Learning BFSI.Role Overview:The Soft Skills Trainer at Unext Learning BFSI will be responsible for designing and delivering engaging training programs focused on communication, interpersonal effectiveness, customer engagement, and professional development.This role requires a learner-centric approach to training strategy, facilitation, and performance evaluation.The ideal candidate will have experience in coaching, behavioral training, and cultivating a growth mindset within the BFSI sector.Key Responsibilities:- Design and implement impactful soft skills training programs aligned with organizational goals and learner needs.- Conduct training needs assessments to identify behavioral and communication skill gaps.- Collaborate with department heads and stakeholders to develop customized training content.- Facilitate interactive workshops, group discussions, and scenario-based learning sessions.- Evaluate training effectiveness using feedback tools, performance observations, and assessments.- Maintain detailed training records, feedback logs, and progress reports.- Utilize e-learning platforms, digital tools, and blended learning methods to enhance engagement.- Stay current with trends in professional development, communication skills, and workplace behavior.- Coach and mentor individuals to enhance their communication, confidence, and workplace etiquette.- Partner with HR to promote a culture of continuous behavioral learning and personal development.Qualifications & Experience:- Bachelors degree in Psychology, Human Resources, Education, or a related field.- 5-8 years of experience in soft skills training or behavioral coaching, preferably in the BFSI or corporate sector.- Proven experience in facilitation, adult learning methodologies, and training design.- Familiarity with digital learning tools and Learning Management Systems (LMS).Desired Skills:- Strong verbal and written communication skills.- Excellent facilitation and interpersonal abilities.- High emotional intelligence and empathy.- Confidence in handling diverse groups and individual coaching sessions.- Strong planning, organization, and documentation skills.- Passion for inspiring personal and professional growth.Why Join Us:This role offers the opportunity to shape the behavioral development of professionals within a fast-growing organization.If youre passionate about empowering individuals with essential life and workplace skills, wed love to hear from you (ref:iimjobs.com)

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