City Manager

5 days ago

Hyderabad, Telangana, India SolarSquare Energy Full time

About SolarSquare

At SolarSquare, we are building the home energy brand of future India. Our mission is to enable Indian households to switch to clean rooftop solar energy and reduce dependence on coal-based electricity.

As a full-stack D2C residential solar brand, we manage everything - from design and installation to financing and maintenance of solar systems. In just 3 years, we have become India's leading residential solar brand, known for our quality, customer obsession, and innovation that makes solar adoption simple and seamless for every home.

We are now seeking dynamic leaders who are passionate about sustainable energy, customer-centricity, and scalable growth systems to join us in our mission.

Key Roles & Responsibilities:

Sales & Marketing:

- Identify, evaluate, and manage strategic business opportunities to drive both short-term and long-term growth.

- Analyze market trends to generate actionable insights for business and financial decisions.

- Build and nurture partnerships to support market expansion and new service rollouts.

- Drive market activation strategies and create the right marketing mix for new geographies.

- Lead both digital and offline marketing campaigns to enhance awareness, engagement, and customer acquisition.

Customer Experience:

- Own and enhance the end-to-end customer journey across all touchpoints.

- Collaborate with cross-functional teams (engineering, logistics, support) to deliver a seamless and delightful customer experience.

- Implement structured feedback mechanisms to identify opportunities for process improvements.

- Ensure timely execution of projects and initiatives that directly impact customer satisfaction.

People Leadership:

- Mentor and lead a team of business development and customer success professionals.

- Build high-performing teams through structured training and career development programs.

- Foster a collaborative, customer-focused, and goal-driven team culture.

Process & Operational Excellence:

- Define and manage the business development roadmap in alignment with organizational priorities.

- Establish dashboards and reporting systems to track KPIs such as acquisition, interaction quality, and project delivery timelines.

- Identify bottlenecks and drive continuous improvements in workflows and service delivery.

What We're Looking For?

- 7-10 years of proven leadership experience in Sales, Marketing, Business Development, or Customer Experience within a B2C direct sales environment.

- Minimum 4 years of team handling/people leadership experience.

- Strong analytical skills with a problem-solving and innovation-driven mindset.

- Passion for sustainability, clean tech, or solar energy (preferred).

- Exceptional communication, stakeholder management, and team leadership abilities.

- Ability to thrive in a fast-paced, growth-stage startup environment.

(ref:iimjobs.com)

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