Customer Success Intern
17 hours ago
Job Title: Customer Success InternLocation: Bangalore, India (On-site)Internship Duration: 3 monthsStart Date: Immediate or as per availabilityRole Overview:As a Customer Success Intern, you will be the first line of interaction with our learners, ensuring their onboarding, satisfaction, and retention throughout their journey with Airlearn. This is a high-impact, learner-facing role suitable for someone with a background in sales, relationship management, and communication, even from a non-tech background.We’re looking for a motivated individual who is eager to solve problems, build trust with users, and contribute to user growth and retention.Key Responsibilities:- Customer Onboarding: Guide new users through the onboarding process using internal tools and portals to ensure a smooth start to their learning journey. - Relationship Building: Engage regularly with learners to build strong, lasting relationships and enhance user experience. - Sales Collaboration: Work with the sales and marketing teams to ensure seamless post-sale transitions and onboarding. - User Issue Resolution: Respond to user queries through email/chat and escalate issues when necessary. - Feedback Handling: Collect and analyze customer feedback to identify trends, pain points, and opportunities for improvement. - Knowledge Base Support: Help maintain and improve support documentation and FAQs to proactively assist customers. - Usage Tracking: Monitor learner activity and engagement metrics to identify and reach out to at-risk users. - Cross-functional Coordination: Liaise with product, content, and tech teams to relay customer feedback and influence product improvements.Required Qualifications & Skills:- Education: Recent graduate (any discipline). Non-technical backgrounds are welcome. - Experience: - At least one prior internship in sales or customer-facing roles is mandatory. - Experience with user onboarding tools or CRM portals. - Soft Skills: - Excellent spoken and written communication skills in English. - Strong relationship-building and interpersonal skills. - A customer-first mindset and empathetic approach to resolving queries. - Technical Aptitude: - Comfortable working with basic digital tools (Excel, Google Sheets, CRM tools). - Eagerness to learn internal systems even without a tech background.You’re a Great Fit If You:- Enjoy interacting with people and solving real-world problems. - Can thrive in a fast-paced, dynamic environment. - Are detail-oriented, organized, and proactive. - Have a passion for education, edtech, or language learning.What You’ll Gain:- Real-world experience in customer success and user engagement in a high-growth edtech startup. - Opportunity to learn and contribute to multiple business functions (sales, operations, product). - Hands-on training in CRM systems, support tools, and customer journey optimization. - Certificate and potential for full-time conversion based on performance.
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Customer Success Intern
2 days ago
New Delhi, India Graphy Inc. Full timeCustomer Success Intern Location: On-site | Bengaluru, Karnataka Timings: 11:00 AM - 8:00 PM Stipend: INR 20,000 per month Company: Graphy Inc. Company Website: https://graphy.comAbout Graphy: Graphy is a leading Creator SaaS platform empowering creators to launch and scale their knowledge businesses online. We are passionate about helping creators succeed...
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Customer Success Intern
4 days ago
New Delhi, India Joveo Full timeAbout JoveoAs the global leader in AI-powered, high-performance recruitment marketing, Joveo is transforming talent attraction and recruitment media buying for the world’s largest employers, staffing firms, RPOs, and media agencies. The Joveo platform enables businesses to attract, source, engage, and hire the best candidates on time and within...
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Customer Success Intern
2 weeks ago
Okhla, Delhi, Delhi, India Acadally Full timeJob Title: Customer Success Intern Location: Delhi, Okhla Duration: 6 months internship (with potential to convert to full-time) Eligibility: Students in the final year or recent graduates **About Acadally** Acadally is a fast-growing EdTech platform committed to transforming how students engage with learning. Our mission is to build intuitive,...
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Hiring a Customer Success Intern for Wigzo By
3 hours ago
New Delhi, India Wigzo Technologies Full timeYou will be a Customer Success Intern to join our Customer Success team **What will you do**: You will serve like an additional hand to the customer success team in which you will be required to do following things. 1. Monthly / Weekly client dashboard auditing to make sure everything is working fine and report in case you find any glitch. 2. Help with...
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New Delhi, India Wigzo Technologies Full timeYou will be a Customer Success Intern to join our Customer Success team **What will you do**: You will serve like an additional hand to the customer success team in which you will be required to do following things. 1. Monthly / Weekly client dashboard auditing to make sure everything is working fine and report in case you find any glitch 2. Help with...
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Customer Success Associate
3 days ago
New Delhi, India Track3D Full timeJob Description: Customer Success AssociateLocation: Hyderabad, India (Full-time, Onsite)About Track3DAt Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and...
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Customer Success Associate
4 days ago
New Delhi, India Track3D Full timeJob Description: Customer Success AssociateLocation:Hyderabad, India (Full-time, Onsite)About Track3D At Track3D, we’re building the future of construction monitoring with ourReality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and...
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Customer Success Executive
2 days ago
New Delhi, India Karix Full timeJob Role : Sr. Executive - Customer SuccessJob Location : BangaloreJob Responsibilities: Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on driving joint success. Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner needs. Act...
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Customer Success Specialist
4 days ago
New Delhi, India Zafify Full timeThe ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.Responsibilities-...
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Customer Success Manager
1 week ago
New Delhi, India Recro Full timeDesignation - Partner Success SpecialistLocation - BangaloreThe Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services,supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assignedimplementations, utilizing...
