Customer support

3 days ago


New Delhi, India Teamware Solutions Full time

Senior Analyst, Sales OperationsTotal Exp – 1-3 yrsRel Exp- 1-3 yrsDuration : 1 YearShift Timings: 24x5 Support (Weekend Off), Candidates must be flexible for APJ, EMEA, and AMER shifts (assigned post-training)Work Location and Address: Bangalore and HYD Work from Office (5 days/week) (for female employee cab will be provided if shift timings are between 8pm to 6am)Face-to-Face for interview is MUSTMandatory Skills1. 1–3 years in international BPO2. STS – Order Management or OTC background3. Verbal and written expertise in any one German x2 or French x1 or Japanese x2 or Chinese x2 or Portuguese x1 or Spanish x1 or Korean x14. Support experience in similar domains5. Strong verbal and written communication6. Multi-tasking, stakeholder engagement, and real-time problem-solvingDesirable Requirements• Knowledge of ecosystem and sales processes.• Experience with order-to-cash (OTC) workflows.• Ability to multitask and thrive in a fast-paced environment.• Proficiency in Microsoft Office tools (Outlook, Teams, Excel, Word, OneNote).



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