Assistant Regional Manager

3 weeks ago


Gurugram, India Chai Point Full time

Responsibilities:


  • Assist the Regional Manager in driving the Business Growth of the region
  • Execute the overall strategy, market growth and operations of the region
  • Drive key business initiatives across the region through events, new stores selection.
  • Continuous ideation towards team building and growth of the brand.
  • Responsible for revenue target achievement, cost containment, adherence to Company SOPs
  • As a member of the core team you will participate in most of the decisions and are expected to add great value.
  • Month on Month Improvement of Key Metrics like Same Store Sales Growth, Customer retention, NPS
  • Ensure appropriate SOP’s are streamlined and monitored for better control.
  • Seamless co-ordinations with all aggregators and be one-point contact for dispute resolution.
  • Interact with business heads, marketing, finance, operating teams and ensure disputes are resolved in the best interest of the customer and company.
  • Reduce - modifications, cancellations, kitchen preparation times
  • Ensure listing with a good quality restaurant ranking on all relevant platforms
  • Ensure 100% store uptime in all delivery channels
  • Communicate business plans to store teams to ensure maximum returns
  • Analyze possible risks and opportunities wrt actual Vs plan and highlight business head ahead of time for action
  • Be a visionary with a demonstrated ability to envision the end solution and architect the actions necessary achieve that solution.


Requirement:


  • Extremely strong organizational skills, with the desire to work in an environment of rapid growth·
  • Self-driven go-getter who can match the energy levels of the passionate leadership team of the company·
  • An ability to think ahead of the curve in terms of market scanning and business development·
  • Strong Operations experience with people orientation.
  • Working against very strict deadlines·
  • Leading the sales force and sales engine in the retail stores from the front·
  • Strong conviction in customer service and orientation


Relevant Work Experience: 8 - 10 years with an MBA



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