Vice President/Assistant Vice President

Job Overview :

We are looking for an experienced individual to lead our IT project management division. In this leadership role, you will oversee and manage all client-facing IT projects, ensuring they are delivered on time, within scope, and aligned with client expectations. You will have a direct impact on project cost management and gross margin optimization, working closely with clients to deliver successful outcomes and drive profitability. This is a strategic role that requires both technical expertise and exceptional leadership skills to manage a team of IT project managers and coordinate the delivery of complex IT solutions.

Key Responsibilities :

- Act as the primary point of contact for clients throughout the entire IT project lifecycle.

- Build and nurture strong, long-term client relationships, ensuring clear communication, managing expectations, and delivering high-quality results that align with client goals and business objectives.

- Oversee the planning, budgeting, and financial management of all IT projects.

- Ensure projects are delivered within the approved budget, identifying areas for cost optimization and implementing strategies to minimize unnecessary expenses.

- Track project financials, providing regular cost updates and recommendations to stakeholders.

- Work closely with senior leadership and project teams to maximize project profitability.

- Analyze project costs, identify opportunities to improve margins, and drive initiatives that positively impact gross margin without compromising quality or client satisfaction.

- Ensure successful delivery of IT projects on time, within scope, and according to agreed specifications.

- Monitor and manage project performance, resource allocation and timelines to ensure the delivery of high-quality IT solutions that meet both client and organizational standards.

- Lead, mentor, and manage a team of IT project managers.

- Foster a collaborative and high-performance environment, ensuring that all project managers have the tools, resources, and training necessary to succeed.

- Provide guidance on best practices, risk management, and client communication.

- Proactively identify potential risks and challenges that may impact project delivery, cost, or client satisfaction.

- Develop and implement mitigation plans to minimize risks and ensure smooth project execution.

- Regularly communicate project status, financials, and any issues or changes to clients.

- Ensure transparency and maintain strong client relationships through consistent and proactive reporting

Required Skills and Qualifications :

- 18+ years of experience in IT project/program management with a strong focus on client-facing roles and project delivery.

- Expertise in project cost management, budget oversight, and cost optimization strategies for IT projects.

- Strong understanding of gross margin analysis and experience in implementing strategies to maximize profitability.

- Demonstrated success in managing large-scale IT projects from inception to completion while meeting client requirements and timelines.

- Leadership experience in managing and developing project teams, with a focus on performance and professional growth.

- Excellent communication skills, with the ability to engage with clients, stakeholders, and cross-functional teams.

- Strong problem-solving and critical-thinking abilities to navigate complex project challenges.

- Ability to prioritize and manage multiple concurrent projects effectively.

- Experience with Agile, Scrum project management methodologies in IT environments.

Preferred Qualifications :

- PMP, ITIL, or equivalent project management certifications.

- Proven track record in optimizing gross margin on IT-related projects.