Customer Support Executive
3 weeks ago
About GoKhana - ToBox Ventures Pvt Ltd: GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in tech park. GoKhana’s award-winning solution brings our food partners, corporate partners, and their employees on a single, transparent platform. GoKhana is built around the principle of simplicity. Whether it is the simplicity of solving problems, eliminating the need for multiple apps for outlet types, or the absolutely intuitive ease of using the app. Website: . About Executive – Customer Support: The customer support executive is the direct connection between the customer and the company. They need to identify problems, analyse situations, and find appropriate solutions. They should be resourceful, proactive, and able to think critically to resolve customer issues effectively. Roles & Responsibilities: * Primarily handling merchant escalated cases daily. * Working with the internal stakeholders to extract the resolution. * Identify opportunities for process improvement, considering the merchant and partner experiences. * Proactively help to resolve merchant concerns in a timely, professional and positive manner, escalating issues to the next level or other internal stakeholders, as needed. * If required need to connect with the merchants via phone or non-voice channels, to understand and work on the case efficiently and effectively. * Flexible to take up extra initiative or additional work as per the organizational requirement. Prerequisites: * Education – Graduation in any Stream. * Skills- Best written and communication skills & MS Office knowledge. * Candidates with relevant (Merchant Helpdesk / Customer Experience) preferred. * Experience- 2 to 4 years.
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Customer Support Specialist
2 weeks ago
bangalore, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 2002. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Executive
1 week ago
Bangalore Division, India HappyLocate Full timeCompany Description HappyLocate, established in 2016, revolutionizes the employee relocation landscape across 16,000+ pin codes. We offer a wide array of services including house shifting, pet relocation, office moves, and house search assistance. Utilizing advanced technology and customized solutions, we manage relocations efficiently from planning to...
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Customer Support Executive
3 weeks ago
Bangalore Division, India TP Full timeHiring for Domestic Bank Role: Customer Support Executive Interview Mode : Virtual mode of interview Location : Bangalore - Marathahalli Number of Vacancies: 40 Eligibility Criteria: Freshers are eligible. 12th pass or Graduate candidates are eligible. 6 days work with 1 rotational week off. 24/7 (any 9-hour shift), must be willing to work in night shift....
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Customer Support Associate
3 weeks ago
Bangalore Division, India CareerLeap Full timeLocation: Bengaluru Salary - 3.2 LPA o 3.5LPA Variable pay - 25000 to 35000 Joining bonus - 10000 One way cab Role Description This is a full-time on-site role for a Customer Support Specialist located in Bengaluru. The Customer Support Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and executing...
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Customer Support Associate
13 hours ago
Bangalore Division, India OpenHire Full timeLocation: Bengaluru Salary - 3.2 LPA o 3.5LPA Variable pay - Rs 10000 to 35000 Per Month Joining bonus - 10000 One way cab Role Description This is a full-time on-site role for a Customer Support Specialist located in Bengaluru. The Customer Support Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and...
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Director Customer Support
4 days ago
Bangalore Division, India Zyoin Group Full timeRole - Director Customer Support Experience - 15+ Years Location - Bangalore Industry - Fintech, Financial Services Preferred Key Requirements: Looking for a Director – Customer Support with strong focus on strategic leadership and transformation. Must have hands-on experience in leading large-scale operations, managing teams of 100+ employees. Proven...
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Customer Support Executive
3 weeks ago
Bangalore Division, India Triplespeed Full timeTriplespeed is a fast-moving app studio that’s doubled revenue in the last month alone, and we’re just getting started. We’re building profitable, direct-to-consumer brands at speed, and we’re looking for a talented candidate to lead our Customer Support team. Responsibilities Lead and scale the customer support function across instant messaging,...
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IT Support Executive
2 weeks ago
Bangalore Division, India LWYD Interactive Full timeRole: IT Support Executive Company: LWYD Interactive Location: JP Nagar, Bangalore Job Summary: The IT Support Executive will be responsible for providing technical assistance to employees, troubleshooting hardware and software issues, managing IT systems, and ensuring smooth day-to-day IT operations. The role requires good communication skills,...
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Customer Support Executive
2 weeks ago
Bangalore Division, India Mphasis Full timeThe role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. The representative will provide timely and accurate responses in a professional and courteous manner utilizing defined processes and guidelines. Responsibilities include answering routine inquiries, resolving issues, and...
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Customer Support Associate
6 days ago
Bangalore Division, India Zolo Full timeJob Title : Customer Support (Voice Process) Business Unit : Customer Experience Team (Central Support) Designation : Associate- Customer Support Location : HSR layout, Bengaluru Employment Type : Full-time | In-office | 6 days working About Zolo : Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer...
