Customer Support Executive
1 week ago
Company Description HappyLocate, established in 2016, revolutionizes the employee relocation landscape across 16,000+ pin codes. We offer a wide array of services including house shifting, pet relocation, office moves, and house search assistance. Utilizing advanced technology and customized solutions, we manage relocations efficiently from planning to post-move support. Our dedication to reliable service has led to growing customer satisfaction. Join us and experience seamless employee relocations. Role Description We are seeking a detail-oriented and customer-focused Customer Support Executive to join our team. The ideal candidate will serve as the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first mindset. Key Responsibilities: Customer Interaction Respond to customer inquiries via Phone, Email and Chat Handle customer complaints, escalations professionally and promptly Problem Resolution Investigate and resolve customer issues efficiently Follow the TAT for escalation resolution Feedback Collection Constant feedback from the customers at every stage of the process Ensuring improvement in NPS Process Adherence Documentation and records of every conversation to be maintained Following the company and business processes without deviations Service Excellence Ensuring customer satisfaction by maintaining service standards Cross-functional coordination Areas of improvement for other team members to enhance the experience of a customer Qualifications needed: 1 to 3 years of experience in Customer support or similar role, preferably from a Packing & Moving Industry. Excellent verbal and written communication skills Ability to multitask and manage time effectively Proficiency in Excel and Powerpoint.
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Customer Support Specialist
2 weeks ago
bangalore, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 2002. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Executive
3 weeks ago
Bangalore Division, India GoKhana Full timeAbout GoKhana - ToBox Ventures Pvt Ltd: GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in...
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Customer Support Executive
3 weeks ago
Bangalore Division, India TP Full timeHiring for Domestic Bank Role: Customer Support Executive Interview Mode : Virtual mode of interview Location : Bangalore - Marathahalli Number of Vacancies: 40 Eligibility Criteria: Freshers are eligible. 12th pass or Graduate candidates are eligible. 6 days work with 1 rotational week off. 24/7 (any 9-hour shift), must be willing to work in night shift....
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Customer Support Associate
3 weeks ago
Bangalore Division, India CareerLeap Full timeLocation: Bengaluru Salary - 3.2 LPA o 3.5LPA Variable pay - 25000 to 35000 Joining bonus - 10000 One way cab Role Description This is a full-time on-site role for a Customer Support Specialist located in Bengaluru. The Customer Support Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and executing...
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Customer Support Associate
13 hours ago
Bangalore Division, India OpenHire Full timeLocation: Bengaluru Salary - 3.2 LPA o 3.5LPA Variable pay - Rs 10000 to 35000 Per Month Joining bonus - 10000 One way cab Role Description This is a full-time on-site role for a Customer Support Specialist located in Bengaluru. The Customer Support Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and...
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Director Customer Support
4 days ago
Bangalore Division, India Zyoin Group Full timeRole - Director Customer Support Experience - 15+ Years Location - Bangalore Industry - Fintech, Financial Services Preferred Key Requirements: Looking for a Director – Customer Support with strong focus on strategic leadership and transformation. Must have hands-on experience in leading large-scale operations, managing teams of 100+ employees. Proven...
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Customer Support Executive
3 weeks ago
Bangalore Division, India Triplespeed Full timeTriplespeed is a fast-moving app studio that’s doubled revenue in the last month alone, and we’re just getting started. We’re building profitable, direct-to-consumer brands at speed, and we’re looking for a talented candidate to lead our Customer Support team. Responsibilities Lead and scale the customer support function across instant messaging,...
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Customer Support Executive
2 weeks ago
Bangalore Division, India Mphasis Full timeThe role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. The representative will provide timely and accurate responses in a professional and courteous manner utilizing defined processes and guidelines. Responsibilities include answering routine inquiries, resolving issues, and...
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IT Support Executive
2 weeks ago
Bangalore Division, India LWYD Interactive Full timeRole: IT Support Executive Company: LWYD Interactive Location: JP Nagar, Bangalore Job Summary: The IT Support Executive will be responsible for providing technical assistance to employees, troubleshooting hardware and software issues, managing IT systems, and ensuring smooth day-to-day IT operations. The role requires good communication skills,...
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Customer Support Associate
6 days ago
Bangalore Division, India Zolo Full timeJob Title : Customer Support (Voice Process) Business Unit : Customer Experience Team (Central Support) Designation : Associate- Customer Support Location : HSR layout, Bengaluru Employment Type : Full-time | In-office | 6 days working About Zolo : Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer...
