Customer Support Executive
3 weeks ago
Triplespeed is a fast-moving app studio that’s doubled revenue in the last month alone, and we’re just getting started. We’re building profitable, direct-to-consumer brands at speed, and we’re looking for a talented candidate to lead our Customer Support team. Responsibilities Lead and scale the customer support function across instant messaging, email, and social media channels ensuring every interaction reflects Triplespeed ’ commitment to excellence. Develop and implement customer service strategies, workflows, and KPIs to deliver seamless, high-quality support experiences. Mentor and manage a growing team of support specialists — setting performance standards, conducting training sessions, and fostering a culture of empathy and accountability. Leverage insights from customer feedback, complaints, and analytics to drive continuous improvement and inform product and marketing decisions. Collaborate cross-functionally with product, sales, and marketing teams to align customer support with brand goals and ensure consistent communication across all touch-points. Oversee customer communication tools and systems, maintaining accurate records, efficient response workflows, and timely escalations. Continuously refine support policies and processes to optimise customer satisfaction, retention, and loyalty. Qualifications 1+ years of experience in customer support or customer experience roles, with experience in a leadership or managerial capacity. Proven track record of building, training, and managing high-performing support teams. Strong command of written and spoken English with excellent communication and empathy skills. Proficiency with tools like Google Workspace and Excel. Ability to analyse customer data and feedback to identify patterns, propose improvements, and enhance overall satisfaction. A collaborative mindset capable of working closely with marketing, sales, and product teams to align goals. Passion for creating a customer-first culture, solving problems creatively, and going the extra mile to delight users. What we offer: Competitive pay that matches your experience and impact. Regular performance reviews and pay increases, we believe growth should be recognized and rewarded. A collaborative, startup-style culture where you’ll have real ownership and the freedom to make decisions. Direct access to founders and leadership to drive innovation and influence strategy.
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Customer Support Specialist
2 weeks ago
bangalore, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 2002. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Executive
3 weeks ago
Bangalore Division, India GoKhana Full timeAbout GoKhana - ToBox Ventures Pvt Ltd: GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in...
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Customer Support Executive
1 week ago
Bangalore Division, India HappyLocate Full timeCompany Description HappyLocate, established in 2016, revolutionizes the employee relocation landscape across 16,000+ pin codes. We offer a wide array of services including house shifting, pet relocation, office moves, and house search assistance. Utilizing advanced technology and customized solutions, we manage relocations efficiently from planning to...
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Customer Support Executive
3 weeks ago
Bangalore Division, India TP Full timeHiring for Domestic Bank Role: Customer Support Executive Interview Mode : Virtual mode of interview Location : Bangalore - Marathahalli Number of Vacancies: 40 Eligibility Criteria: Freshers are eligible. 12th pass or Graduate candidates are eligible. 6 days work with 1 rotational week off. 24/7 (any 9-hour shift), must be willing to work in night shift....
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Customer Support Associate
3 weeks ago
Bangalore Division, India CareerLeap Full timeLocation: Bengaluru Salary - 3.2 LPA o 3.5LPA Variable pay - 25000 to 35000 Joining bonus - 10000 One way cab Role Description This is a full-time on-site role for a Customer Support Specialist located in Bengaluru. The Customer Support Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and executing...
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Customer Support Associate
13 hours ago
Bangalore Division, India OpenHire Full timeLocation: Bengaluru Salary - 3.2 LPA o 3.5LPA Variable pay - Rs 10000 to 35000 Per Month Joining bonus - 10000 One way cab Role Description This is a full-time on-site role for a Customer Support Specialist located in Bengaluru. The Customer Support Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and...
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Director Customer Support
4 days ago
Bangalore Division, India Zyoin Group Full timeRole - Director Customer Support Experience - 15+ Years Location - Bangalore Industry - Fintech, Financial Services Preferred Key Requirements: Looking for a Director – Customer Support with strong focus on strategic leadership and transformation. Must have hands-on experience in leading large-scale operations, managing teams of 100+ employees. Proven...
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Customer Support Executive
2 weeks ago
Bangalore Division, India Mphasis Full timeThe role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. The representative will provide timely and accurate responses in a professional and courteous manner utilizing defined processes and guidelines. Responsibilities include answering routine inquiries, resolving issues, and...
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IT Support Executive
2 weeks ago
Bangalore Division, India LWYD Interactive Full timeRole: IT Support Executive Company: LWYD Interactive Location: JP Nagar, Bangalore Job Summary: The IT Support Executive will be responsible for providing technical assistance to employees, troubleshooting hardware and software issues, managing IT systems, and ensuring smooth day-to-day IT operations. The role requires good communication skills,...
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Customer Support Associate
6 days ago
Bangalore Division, India Zolo Full timeJob Title : Customer Support (Voice Process) Business Unit : Customer Experience Team (Central Support) Designation : Associate- Customer Support Location : HSR layout, Bengaluru Employment Type : Full-time | In-office | 6 days working About Zolo : Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer...
