Inside Sales Specialist
2 weeks ago
About Us:Do you want to help make the world a better place?At TSI, our vision is to create a better world by helping to protect people, products, and the environment. We are proud of the wide range of innovative solutions we provide to solve our customers challenges worldwide. From ensuring worker safety and monitoring air quality to supporting complex technical industries such as pharmaceuticals, semiconductors, and research TSI employees are part of something special with a meaningful purpose.Role Overview:- We are looking for a dynamic and motivated Inside Sales Specialist to join our Health & Safety Division in Chennai.- This role involves proactive outreach through outbound calls, emails, and social media to engage potential prospects and existing customers. The ideal candidate is driven, resourceful, and thrives in a fast-paced sales environment.Key Responsibilities:- Drive sales of Health & Safety products and services through outbound calls, emails, and social media outreach.- Identify new business opportunities and generate qualified leads.- Follow up with prospects and existing customers regularly to strengthen relationships.- Engage current customers for service renewals, calibrations, upgrades, and trade-ins.- Communicate product benefits and solutions to potential customers.- Coordinate with Outside Sales Representatives to ensure smooth lead transitions.- Capture all interactions and leads accurately in the CRM system.- Support marketing and sales management by sharing customer insights and market trends.- Mentor and support new team members by sharing best practices in outbound sales activities.- Achieve or exceed individual and team sales performance & Associate or Technical degree with 5+ years of Inside Sales or Customer Support experience, OR- Master's degree with 1+ years of Inside Sales or Customer Support experience.- Proficiency in Microsoft Office tools.- Proven experience in high-volume outbound calling.- Experience using Customer Relationship Management (CRM) Experience selling technical products.- Familiarity with Salesforce CRM.- Track record of achieving sales closures and revenue targets.Key Competencies:- Strong phone presence and communication skills.- Excellent verbal and written communication.- Strong active listening and customer service orientation.- Ability to multitask and manage time effectively.- High integrity and commitment to customer satisfaction.- Collaborative and team-oriented mindset.- Technical curiosity and problem-solving ability.Why Join Us?At TSI, our employees are our most valuable assets. We offer a supportive and innovative environment that encourages growth, collaboration, and work-life balance.What We Offer:- Comprehensive health benefits.- Retirement and savings plans.- Paid time off and holidays.- Life insurance and employee assistance programs.- Professional development and training opportunities.- A culture that values integrity, innovation, and teamwork.We also foster a flexible work environment where you can Dress for Your Day and enjoy complimentary beverages at our facilities. (ref:iimjobs.com)
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