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Regional Collections Manager

3 months ago

Hyderabad, India Corphive Full time

 Managing Front-end , Mid bucket and Recovery Collection

 Tracking of Field collector productivity by maximizing payment recoveries from

Delinquent accounts

 Work with Debt Collection Agencies & Branches to deliver on Target performance in

Pre-charge off as well as Post-Charge off buckets.

 Track Debt Collection Agencies (DCA) performance on a daily & monthly basis against

MTD target v/s achievement & issuing performance letters monthly

 Reconciliation of payments collected along with receipts on a daily basis, to check for

any fraud/siphoning of funds by DCA staff

 Perform Audit on DCA by conducting site-visits on a semi-annual basis; Perform Annual

review on the Agencies i.e. Financial & reputations; information security & control; on-

site review results, service level & yearly performance.

 Execution of legal remedies like sec.138,arbitration, Lok Adalat, SARFAESI Act etc on

defaulting customers for recovery of outstanding.

 Visiting Branches, Customers & DCA’s for to drive collections & ensure assigned targets

are achieved.

 Follow-up with customers of retail products to walk into the branches and make

payments toward their overdues.

 Managing data & MIS’s as per the requirement.

 Tracking and updating monthly KRI in the GRC system