Nice incontact
1 day ago
Role : Nice incontact Experience : 4 To 10 years Location : Chennai, Kolkata, Bangalore Required Technical Skill Set : Experience in working on Nice InContact Cloud solution. In Depth Knowledge in In-Contact cloud solutions Development experMinimum 5 mandate details are mandate with two or 3 liners1.5+ years of experience in working on Nice InContact Cloud solution, in Depth Knowledge in In-Contact cloud solutions.2.Knowledge of designing and development of strategies & IVR coding through In-Contact Studio, BAU support, knowledge in Java for IVR call flow coding and migration.3.Ability to work on creating and writing APIs and good knowledge in writing SQL Scripts4. Skills in Tools like In View, In-Contact Press Path, In-Contact Softphones(Max), In-Contact Call back tools5.Design and Development of IVR call flow using NICE In-Contact, Expertise in resolving issues and bug fixing,Role descriptions / Expectations from the Role :Knowledge of designing and development of strategies & IVR coding through In-Contact Studio, BAU support knowledge in Java for IVR call flow coding and migration, Ability to work on creating and writing APIs Good knowledge in writing SQL Scripts. Skills in Tools like In View, In-Contact Press Path, In-Contact Softphones(Max), In-Contact Call back tools, Design and Development of IVR call flow using NICE In-Contact
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Nice incontact
2 days ago
Delhi, India Tata Consultancy Services Full timeRole : Nice incontactExperience : 4 To 10 yearsLocation : Chennai, Kolkata, BangaloreRequired Technical Skill Set : Experience in working on Nice InContact Cloud solution.In Depth Knowledge in In-Contact cloud solutionsDevelopment experMinimum 5 mandate details are mandate with two or 3 liners1.5+ years of experience in working on Nice InContact Cloud...
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Nice incontact
1 day ago
Delhi, India Tata Consultancy Services Full timeRole : Nice incontactExperience : 4 To 10 yearsLocation : Chennai, Kolkata, BangaloreRequired Technical Skill Set : Experience in working on Nice InContact Cloud solution.In Depth Knowledge in In-Contact cloud solutionsDevelopment experMinimum 5 mandate details are mandate with two or 3 liners1.5+ years of experience in working on Nice InContact Cloud...
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NICE CXone
4 weeks ago
New Delhi, India HCLTech Full timeNICE - CXonePrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsPosition Overview (Job Summary):The NICE CXone Developer will be responsible for designing, developing, and maintaining contact center solutions using NICE CXone. This includes scripting IVR flows, integrating third-party systems, optimizing omnichannel routing,...
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Senior Product Support Engineer
4 weeks ago
New Delhi, India Acqueon Full timeRole: Senior Product Support EngineerAs a Senior Product Support Engineer at Acqueon, you will serve as a technical expert and trusted advisor, working directly with enterprise customers to ensure successful deployment, smooth operations, and timely resolution of complex issues. You’ll also guide junior team members and contribute to enhancing support...
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Fullstack developer
4 weeks ago
New Delhi, India Servion Global Solutions Full timeSkill: Fullstack DeveloperExp: 4+YearsNP: ImmediateWork Location : Chennai & PuneWork Mode: Work from OfficePrimary Skillset : C#.NET, .NET core, AngularQualifications :Solid hands-on experience in C#.NET, .NET core, Angular- Knowledge of working in inContact / Nice CXOne ACD APIs would be highly desirable. - Oops concepts and design pattern. - Understanding...
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Intraday Analyst
3 weeks ago
New Delhi, India Bean HR Consulting Full timeJob Title:Intraday Analyst – Workforce Management Location:Bengaluru / Gurugram (Hybrid/WFH – onsite for team meetings/townhalls 1–2 times/month) Shift:5:30 PM – 2:00 AM Job Type:Individual Contributor (IC)Job Summary We are seeking a proactiveIntraday Analystto manage real-time contact center operations. Thishands-on IC rolerequires monitoring live...
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CXONE- Engineer/Developer
1 week ago
Delhi, Hyderabad, Mumbai, NCR, India Tech Mahindra Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Description:4 years of experience with CXone (NICE inContact) experience4+ or more years of CXone Studio scriptingCRM integration experienceIVR and ACD development experienceExperience mentoring other and helping with onboardingDesign and development of products, features, unit testing, code reviews and resolving bugs discovered in QA process.Experience...
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Contact Center support Engineer
2 weeks ago
Delhi, India Numeric Technologies Full timeJob Description: 7 + years Design, configure, and maintain enterprise voice and telephony systems (e.g., Genesys, Vonage, Amazon Connect, Nice inContact).3+ Experience & Strong functional knowledge on Salesforce Service Cloud, CTI & Omnichannel configuration and trouble shooting.3+ Experience with troubleshooting and fixing issues between Voice and telephony...
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Contact Center support Engineer
1 week ago
Delhi, India Numeric Technologies Full timeJob Description:7 + years Design, configure, and maintain enterprise voice and telephony systems (e.g., Genesys, Vonage, Amazon Connect, Nice inContact).3+ Experience & Strong functional knowledge on Salesforce Service Cloud, CTI & Omnichannel configuration and trouble shooting.3+ Experience with troubleshooting and fixing issues between Voice and telephony...
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Delhi, India Numeric Technologies Full timeJob Description: 7 + years Design, configure, and maintain enterprise voice and telephony systems (e.g., Genesys, Vonage, Amazon Connect, Nice inContact). 3+ Experience & Strong functional knowledge on Salesforce Service Cloud, CTI & Omnichannel configuration and trouble shooting. 3+ Experience with troubleshooting and fixing issues between Voice and...