Network Operations Center Engineer

3 weeks ago

Amritsar, India KniTT Full time

OpenStack NOC & SOC EngineerThis role is ideal for candidates passionate aboutcloud computing, networking, Linux systems, and DevOps automationwho want to build their career in cloud infrastructure operations. 24×7 team member responsible for monitoring, managing, maintaining, supporting enterprise workloads and mission-critical applications to ensure the availability. Detecting, analyzing, and responding to security threats and anomalies. Key Responsibilities Monitor OpenStack infrastructure components (Nova, Neutron, Cinder, Keystone, Glance, Horizon, etc.) and underlying hypervisors (KVM / ESXi). Perform proactive health checks on compute, storage, and network nodes using monitoring tools (Prometheus, Grafana, Zabbix, etc.). Respond to alerts and incidents related to compute, network, or storage availability following the Play books. Perform basic troubleshooting on Linux servers, virtual machines, and OpenStack services. Monitor and analyzesecurity events, alerts, and logsacross OpenStack infrastructure (Nova, Neutron, Keystone, etc.) and supporting Linux systems. Escalate complex issues to L2/L3 engineers following standard incident-management procedures. Document incidents, root cause, and operational runbooks accurately. Participate in regular learning and improvement sessions on OpenStack, networking, and automation. OperateSIEM tools(like Wazuh, ELK, Splunk, Graylog, or Sentinel) to identify suspicious or anomalous behavior. Performfirst-level incident triage , classification, and escalation following SOC runbooks. Contribute to the development ofsecurity automation scripts(Python / Bash / Ansible). Collaborate with Cloud Infrastructure teams for coordinated incident response. Document alerts, incidents, and root-cause analyses in ticketing and knowledge-base systems.Required Skills Strong understanding ofLinux (Ubuntu/CentOS)administration and CLI. Basic knowledge ofnetworking fundamentals(IP addressing, routing, VLANs, DNS, DHCP, firewall basics). Familiarity withvirtualization concepts(hypervisor, VM, image, snapshot). Awareness ofOpenStack architectureand major components. Good understanding ofcloud concepts– IaaS, PaaS, private vs public cloud. Eagerness to learn automation tools (Ansible, Bash, Python scripting). Ability to work in24×7 rotational shifts(monitoring environment). Strong analytical thinking and documentation skills.Educational Qualification B.Tech / B.E. / B.Sc. in Computer Science, IT, Electronics, or related field. Linux, OpenStack, or Cloud certifications (RHCSA, COA, CCNA, AWS Cloud Practitioner) are a plus.

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