ServiceNow-Presales
4 days ago
Job Description:
Key Responsibilities:
- Provide strategic leadership and direction for the ServiceNow practice aligning it with the organizations overall objectives.
- Oversee the implementation customization and administration of ServiceNow solutions ensuring highquality delivery and client satisfaction.
- Lead and manage a team of ServiceNow professionals fostering a collaborative and motivating environment to achieve common goals.
- Cultivate and manage strategic partnerships with key stakeholders to enhance business growth and market presence.
- Collaborate closely with internal and external stakeholders to develop innovative solutions that meet the needs of partners and clients.
- Offer valuable insights guidance and leadership in partnership management sales initiatives and customer engagement.
- Develop and execute gotomarket (GTM) strategies to achieve business objectives and drive business development.
- Ensure compliance with industry standards best practices and security protocols in all ServiceNowrelated projects.
- Stay updated with the latest ServiceNow features updates and industry trends leveraging them to improve the practice.
Qualifications:
- 10 years of proven experience working with the ServiceNow platform with expertise in implementation customization and administration.
- Strong leadership and management skills with the ability to inspire and motivate a team towards achieving common goals.
- Excellent communication and interpersonal skills capable of effectively interacting with clients team members and stakeholders at all levels.
- Extensive experience in Customer Service Management and App Engine.
- Knowledge and experience in Financials Service Management Healthcare and Life Sciences are a plus.
- ServiceNow certifications (Administration Implementation or other relevant certifications) are highly desirable.
- Proven ability to thrive in a fastpaced and dynamic work environment with a commitment to delivering exceptional results.
- Experience in consulting or a professional services environment is a plus.
- Bachelor s degree in Computer Science Information Technology or a related field (Masters degree preferred).
- Strong experience in solutioning and developing GTM strategies to achieve business objectives.
- Ability to work collaboratively in a crossfunctional environment and build strong relationships with partners and internal teams.
- Strong presentation skills to effectively convey ideas proposals and strategies.
Remote Work :
No
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