Salesforce Business Analyst

3 weeks ago

Hyderabad, India The Ksquare Group Full time

Hiring for Salesforce Business Analyst

Experience: 5 to 10 Years

Location: Hyderabad (Hybrid Model - 3 Days WFO)

Notice Period: Immediate Joiner


Job Summary:

In this forward-looking role, you will assist clients in defining workflows, requirements, and solutions for their Salesforce instance while meeting their holistic needs. You will participate in project discovery, design, configuration, training, and documentation with the goal of delivering an on-time and on-budget project. In this position, you will strengthen your existing skills in developing and configuring the tools and technology at the core of our clients’ solutions.


Role & responsibilities

  • Understand clients’ needs and facilitate their setting of project goals and objectives
  • Translate business process needs into actionable technical requirements
  • Facilitate client meetings efficiently
  • Manage client time effectively
  • Report on project status
  • Configure Salesforce-based tools and technology per requirements
  • Recommend, configure, and integrate 3rd party tools including fundraising, event management, document generation, and form tools
  • Conduct testing and track issues and their resolution
  • Create business process documentation and contribute to the Craftsman knowledgebase
  • Stay up to date on Salesforce releases and relevant tools
  • Deliver end-user training to clients
  • Design and configure Salesforce solutions tailored to Financial Services, addressing areas such as customer relationship management, wealth management, regulatory compliance, and more.



Preferred candidate profile

  • Salesforce Certified Administrator Preferred
  • 2+ years’ experience as a Salesforce Administrator
  • Experience with project management tools like Jira, Azure DevOps or similar tools
  • Excellent documentation skills
  • Client-facing skills
  • Financial Services Cloud Experience in Banking Domain is a big plus
  • Commitment to continuous learning technology skills, nonprofit practices, and the nonprofit sector


About Us

The Ksquare Group was established over 10 years ago in Dallas TX, we are a multinational company with presence in different countries such as Mexico, US, Dominican Republic, India and Guatemala currently being more than 250 Ksquarians and growing. We offer technological solutions through multidisciplinary Pods specifically designed to meet our customer’s needs. Depending on the skills required by every project, the best professionals are selected to bring all their talent together into achieving mutual goals. We authentically care about the comfort, wellbeing, and career path of all our employees making sure integrity, innovation, leadership, ownership, and team spirit continuously stand by one and each one of us. We believe and trust all our outstanding professionals and realize how special they are but what makes us even special is the family we have become throughout the years.

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