Forsys - IT Business Analyst - Salesforce Commercial
3 weeks ago
- 5+ years of experience into salesforce with end to end implementation
- Should have exposure towards actively participating in Discovery and solution design workshops
- Solution across broad application functionality, as well as technical topics such as reporting, integration, data, and administration.
- Writing user stories, acceptance criteria as per business needs
- Analyze business requirements perform gap analysis and root cause analysis
- Provide a good technical foundation to guide customers on the best way to design and implement the applications.
- Responsible for the final configuration and implementation of the intended solution
- Should have strong affinity towards leading / driving Solutions and help in Team Build
- Should have had exposure working in a Global Delivery Model (Onshore - Offshore)
- Proactively communicates the Changes / Improvements coming in the Salesforce space
- Actively strives to identify the opportunities for continuous improvements and paves the path accordingly working closely with Practice Leaders
- Should possess Strong Communication and Assertive Skills
- Collaborating with Project Stakeholders for requirement understanding
- Designing Technical solutions and workarounds for business requirements.
- Lead and manage a team of up to 15 individuals, fostering a collaborative and high-performance work environment.
- Provide guidance, support, and mentorship to team members.
- Lead end-to-end project management, ensuring timely and successful delivery of Salesforce solutions.
- Utilize project management tools and methodologies to streamline processes.
- Should mentor Juniors and handle training of new joiners.
- For assigned tasks, should formulate a proposed approach, plan - schedule and estimate effort to meet business objectives.
- Closely monitors progress against plan and ensures actions are taken to deliver according to agreed schedule.
- Allocates project tasks to make the best use of team members.
- Drives team to follow SFDC best practices
Requirements / Specifications:
- Business Analyst having 5+ years of overall experience.
- Good SFDC basics and customization experience
- Good communication skills, both oral and written.
- Knowledge in SFDC development experience
- Should have experience working with sales Cloud, Service Cloud and Experience Cloud
- Project Management and Team handling experience
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