
Salesforce Developer
4 weeks ago
Job Summary :
- Develop, configure, and optimize Service Max and Field Service Lightning (FSL) functionality
within Salesforce to support service operations.
- Build custom logic and automation using Apex, SOQL, Flows, Triggers, and declarative tools.- Implement and enhance Salesforce Service Cloud features to support case management,
entitlements, work orders, and SLAs.
- Create efficient Lightning Web Components (LWC) to improve user experience in both web
and mobile Salesforce environments (desirable).
- Collaborate with cross-functional teams, business analysts, and clients during design,
development, and delivery phases.
- Provide technical troubleshooting, debugging, and user support for production issues.
- Adhere to best practices in coding standards, documentation, testing, and deployment.
- Participate through the full lifecycle : requirement gathering, solution design, development,
UAT, and deployment across environments.
- Operate in a US-shift schedule, ensuring timely delivery and global client Skillsets :
- Service Max : Hands-on implementation and support of Service Max modules within Salesforce.
- Field Service Lightning (FSL) : Proficiency in setup, scheduling, dispatcher console, mobile appconfiguration, work orders, service appointments, territories, and optimization.
- Salesforce Service Cloud : Experience with service console configuration, case management,
entitlements, and SLA processes.
- Apex : Strong experience writing custom classes, triggers, and backend logic in :
- Lightning Web Components (LWC) : Ability to develop and enhance custom components,
especially for user interfaces or mobile Process :
- Level 1 (L1) Technical Round : Online or telephonic technical evaluation focusing on Salesforce development, Service Max, FSL, Apex, and scenario-based problem-solving.
- Client Round : Behavioral and functional evaluation with the business/client to assess cultural fit, communication, and delivery & Experience :- Bachelors degree in Computer Science, IT, or related field.
- 3 - 8+ years of relevant experience in Salesforce development, specifically in Service Max and FSL.- Salesforce certifications (e.g., Platform Developer I/II, Service Cloud Consultant, Field Service Lightning Consultant) are a plus.
(ref:hirist.tech)-
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