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Senior End User Operations Engineer
3 months ago
Responsibilities :
- Manage and optimize Microsoft Intune configurations, designing and building solutions to meet evolving business needs (beyond basic administrative tasks).
- Possess strong knowledge of System Center Configuration Manager (SCCM) and Office 365 for EUC management.
- Demonstrate expertise in endpoint security solutions, including Microsoft Defender for Endpoint, Endpoint Protection Platforms (EPP), and related technologies.
- Implement and maintain robust endpoint security measures, including firewalls, attack surface reduction, endpoint privilege management, vulnerability management, and patch management.
- Stay updated on modern device provisioning technologies like Autopilot and leverage them for efficient device deployments.
- Collaborate effectively with internal and external stakeholders, including global support teams, to ensure successful project
execution and problem resolution.
- Provide excellent communication and manage stakeholder expectations :
- 10-15 years of experience in End User Computing (EUC) operations and administration.
- Minimum 3 years of hands-on experience in Microsoft Intune.
- Strong understanding of System Center Configuration Manager (SCCM) and Office 365 for EUC management.
- In-depth knowledge of endpoint security technologies like Microsoft Defender for Endpoint, EPP solutions, firewalls, attack surface reduction, endpoint privilege management, vulnerability management, and patch management.
- Familiarity with modern device provisioning technologies like Autopilot is a plus.
- Excellent communication, collaboration, and stakeholder management skills with a proven ability to work effectively in a global environment.
- A problem-solving mindset and a strong desire to maintain a secure and efficient EUC environment.
(ref:hirist.tech)