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Chief Engineer

2 months ago

Pune, India Ocs Group India Pvt Ltd Full time

Company Description

OCS Group India Pvt Ltd - We’re a global facilities services business with 120,000 colleagues and 8,000 customers across the UK, Europe, APAC and Middle East regions


Salary Budget- 50kto 70K


Role Description

  1. Focus on Process Orientation and consistently ensure site team follows OSPs for following:
  • Fault Reporting
  • Escalation Process – External & Internal
  • Incident reporting to all stakeholders & Root Cause Analysis.

 

2.      Continuously monitor and track the following and share the documents:

  • Help Desk Management
  • Log Sheets for AMC vendor jobs & CAPA tracking.
  • Site Infrastructure Log
  • Water & Energy Management
  • Budget expense planning

 

3.      Consistent accomplishment on Service Delivery Plan:

·      Ensure every member is trained on OSPs, Log Sheets, Check Lists & Logbooks as per Service Delivery Plans

·      Ensure records are maintained for competency mapping of experienced team members.

·      Ensure records are maintained for periodic refresher training.

 

4.      Consistent accomplishment on Service Management Plan:

·      Ensure 100% compliance to Service Delivery even in turbulent times.

·      Ensure Excellent customer satisfaction reports every month.

·      Timely & polite communication with internal & external customers.

 

5.      Ensure EHS-BOM-BOS-CS works as a team at their respective levels.

6.      Consistent accomplishment of Governance Calendar.

7.      Prepare and implement Capex proposals as per client requirement.

8.      Ensure co-ordination with statutory authorities for site specific certification in time.

9.      Ensure all actions are taken for safety of client’s premises, equipment and all personnel. Report any unsafe conditions immediately and coordinate with HSE team.


Qualifications

  1. Graduate engineer (Mechanical/Electrical) with a minimum of 7 – 10 years relevant experience.
  2. Experience in taking over engineering machinery from project team.
  3. Sound Maintenance Related Job Knowledge.
  4. Effective Team Player cum Manager.
  5. Ability to interact with a wide range of Client & own staff and strong C-Sat focus.
  6. Ability to train the team for service delivery in-line with SOWs, SLAs & KPIs.
  7. Demonstrated experience with continuous improvement initiatives.
  8. Demonstrated experience with client reporting & preparing MIS.

Strong discipline of ensuring succession plan in two-year time.