Lead - Operations & Delivery (Healthcare AI Startup)
3 hours ago
Company: NextDimension AI (www.nextdim.io)Location: Delhi, IndiaJob Type: Full-timeCompensation: Cash INR 9-14 LPA + EquityAbout Us:NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the United States. We are building a world-class operations team in Delhi/Gurgaon to support our US-based clients and are looking for a foundational leader to build and scale this critical function.The Role:We are seeking a "player-coach" to be our founding operations and client leader in India. This is a hybrid role: you will own the entire service delivery and the strategic client relationship. You will be responsible for building and managing a team, while also personally handling critical tasks as our subject matter expert. You are the single point of ownership for operational excellence and client success.Key Responsibilities:Client Partnership: Own and grow strategic US client relationships. Lead all client reporting and business reviews (WBRs, QBRs).Automation Strategy: Proactively analyze client operations to identify and introduce our AI automation tools.Hands-on Leadership: Lead from the front. Personally handle patient calls, prior-auths, and RCM tasks to set the quality standard and act as the primary backup.Team Building: Recruit, hire, train, mentor, and manage the entire operations team from scratch.Process Excellence: Build, document, and optimize all operational SOPs.Compliance: Own and enforce 100% HIPAA compliance and data security.Qualifications & Skills:Required:MBA or Master's in Healthcare Administration (MHA).3+ years of experience in operations, with at least 2 years in a leadership role.Demonstrated "player-coach" mentality: A proven willingness and ability to be hands-on, learn on the job, and perform all core tasks of the team you are managing.Excellent client-facing communication and relationship management skills.Strong analytical skills with proficiency in using data to drive decisions.Mandatory: Deep, practical experience within a BPO/KPO environment.Thorough understanding of HIPAA regulations and a commitment to data security.Preferred:Expert-level knowledge of US healthcare processes, including patient scheduling, patient queries, and end-to-end revenue cycle management (RCM) process.Hands-on experience with various EMR/EHR systems (e.g., Epic, Athenahealth, eClinicalWorks).Experience serving in the US Healthcare industry.Experience working in a fast-paced startup environment.Experience with call center technologies (CRM, IVR, call monitoring software).Certifications in Project Management (PMP) or Process Improvement (Lean, Six Sigma).
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Greater Delhi Area, India NextDimension AI Full timeCompany: NextDimension AI (www.nextdim.io) Location: Delhi, India Job Type: Full-time Compensation: Cash INR 9-14 LPA + Equity About Us: NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the...
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Greater Delhi Area, India NextDimension AI Full timeCompany: NextDimension AI (www.nextdim.io)Location: Delhi, IndiaJob Type: Full-timeCompensation: Cash INR 9-14 LPA + EquityAbout Us:NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the...
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Manager, Operations
4 hours ago
Greater Kailash, India NextDimension AI Full timeCompany: NextDimension AI (www.nextdim.io)Location: Delhi, IndiaJob Type: Full-timeCompensation: Cash INR 10-18 LPA + EquityAbout Us:NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the...
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Manager, Operations
2 days ago
Greater Delhi Area, India NextDimension AI Full timeCompany: NextDimension AI (www.nextdim.io)Location: Delhi, IndiaJob Type: Full-timeCompensation: Cash INR 10-18 LPA + EquityAbout Us:NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the...
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(Immediate Start) Manager, Operations
2 days ago
Greater Delhi Area, India NextDimension AI Full timeCompany: NextDimension AI (www.nextdim.io) Location: Delhi, India Job Type: Full-time Compensation: Cash INR 10-18 LPA + Equity About Us: NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in...
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Lead Software Engineer
2 weeks ago
Greater Kailash, India NextDimension AI Full timeCompany DescriptionNextDimension is a US-based technology startup at the forefront of the AI revolution, founded by AI/ML Scientists and Engineers with experience at leading technology firms such as Google, Amazon, and Snowflake. Our mission is to empower Small and Medium Enterprises (SMEs) by building sophisticated AI agents that automate sales, enhance...
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Lead Software Engineer
2 weeks ago
Greater Kailash, India NextDimension AI Full timeCompany DescriptionNextDimension is a US-based technology startup at the forefront of the AI revolution, founded by AI/ML Scientists and Engineers with experience at leading technology firms such as Google, Amazon, and Snowflake. Our mission is to empower Small and Medium Enterprises (SMEs) by building sophisticated AI agents that automate sales, enhance...
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Lead Software Engineer
2 weeks ago
Greater Kailash, India NextDimension AI Full timeCompany Description NextDimension is a US-based technology startup at the forefront of the AI revolution, founded by AI/ML Scientists and Engineers with experience at leading technology firms such as Google, Amazon, and Snowflake. Our mission is to empower Small and Medium Enterprises (SMEs) by building sophisticated AI agents that automate sales, enhance...
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Product Manager – AI Applications
2 weeks ago
Greater Hyderabad Area, India Stealth AI Startup Full time ₹ 6,00,000 - ₹ 18,00,000 per yearProduct Manager – AI ApplicationsLocation:Hyderabad, India ( Work from Office - 5 Days/Week )Experience:2–4 Years in Product Management (AI/ML Focus Preferred)Type:Full-TimeAbout Us:Join our stealth-mode AI startup that's transforming industries with innovative AI-powered solutions.Backed by a strong leadership team and robust funding,we are building...
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Associate Vice President – Presales
4 weeks ago
Greater Hyderabad Area, IN Stealth AI Startup Full timeJob Title:Associate Vice President – Presales (AI Consulting & Infrastructure) Location: Hyderabad (Work from Office)About UsWe are a well-funded stealth-mode AI startup building the future of AI Infrastructure and delivering high-impact AI Consulting projects to global enterprises.Our core offerings include:Cloud GPU Infrastructure (leveraging NVIDIA...
