Manager, Operations
5 hours ago
Company: NextDimension AI (www.nextdim.io)Location: Delhi, IndiaJob Type: Full-timeCompensation: Cash INR 10-18 LPA + EquityAbout Us:NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the United States. We are building a world-class operations team in Delhi/Gurgaon to support our US-based clients and are looking for a foundational leader to build and scale this critical function.The Role:We are seeking a "player-coach" to be our founding operations and client leader in India. This is a hybrid role: you will own the entire service delivery and the strategic client relationship. You will be responsible for building and managing a team, while also personally handling critical tasks as our subject matter expert. You are the single point of ownership for operational excellence and client success.Key Responsibilities:Client Partnership: Own and grow strategic US client relationships. Lead all client reporting and business reviews (WBRs, QBRs).Automation Strategy: Proactively analyze client operations to identify and introduce our AI automation tools.Hands-on Leadership: Lead from the front. Personally handle patient calls, prior-auths, and RCM tasks to set the quality standard and act as the primary backup.Team Building: Recruit, hire, train, mentor, and manage the entire operations team from scratch.Process Excellence: Build, document, and optimize all operational SOPs.Compliance: Own and enforce 100% HIPAA compliance and data security.Qualifications & Skills:Required:MBA or Master's in Healthcare Administration (MHA).5+ years of experience in operations, with at least 2 years in a leadership role.Demonstrated "player-coach" mentality: A proven willingness and ability to be hands-on, learn on the job, and perform all core tasks of the team you are managing.Proven track record of successfully hiring, training, and scaling operations teams.Excellent client-facing communication and relationship management skills.Strong analytical skills with proficiency in using data to drive decisions.Mandatory: Deep, practical experience within a BPO/KPO environment.Thorough understanding of HIPAA regulations and a commitment to data security.Preferred:Expert-level knowledge of US healthcare processes, including patient scheduling, patient queries, and end-to-end revenue cycle management (RCM) process.Hands-on experience with various EMR/EHR systems (e.g., Epic, Athenahealth, eClinicalWorks).Experience serving in the US Healthcare industry.Experience working in a fast-paced startup environment.Experience with call center technologies (CRM, IVR, call monitoring software).Certifications in Project Management (PMP) or Process Improvement (Lean, Six Sigma).
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Operations Manager
2 weeks ago
Greater Kailash, India Tripy Package Full time🚀 We’re Hiring: Operations Manager | TripyPackage 🌍Job Title: Operations ManagerLocation: Noida / Remote + On-site (as required for trips)Employment Type: Full-timeExperience Required: 2–4 Years (Travel or Hospitality Industry Preferred)Salary Range: ₹35,000 – ₹50,000 per month (based on experience & performance)🌏 About...
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Greater Kailash, India NextDimension AI Full timeCompany: NextDimension AI (www.nextdim.io)Location: Delhi, IndiaJob Type: Full-timeCompensation: Cash INR 9-14 LPA + EquityAbout Us:NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the...
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General Manager
3 weeks ago
Greater Kailash, India WTF Gyms Full timeJob Post: General Manager - WTF Amplify Witness The Fitness Pvt Ltd is hiring a General Manager to lead and scale our media and brand partnerships vertical - WTF Amplify . About WTF Witness The Fitness (WTF) operates 50+ technology-enabled gyms across North India, serving 25,000+ active members. Our gyms are powered by proprietary AI systems (WTF OS) that...
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General Manager
3 weeks ago
Greater Kailash, India WTF Gyms Full timeJob Post: General Manager - WTF Amplify Witness The Fitness Pvt Ltd is hiring a General Manager to lead and scale our media and brand partnerships vertical - WTF Amplify . About WTF Witness The Fitness (WTF) operates 50+ technology-enabled gyms across North India, serving 25,000+ active members. Our gyms are powered by proprietary AI systems (WTF OS) that...
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Head of Operations
3 weeks ago
Greater Kailash, India Peak XV Partners Full timeOne of our early-stage Fintech portfolio companies is growing rapidly, and they are looking for a Head of Operations & Delivery to build, scale, and lead a robust, high-performance service delivery function from the ground up. Responsibilities Design and execute the blueprint for a cost-effective, high-performance delivery function Development of a scalable...
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Head of Operations
3 weeks ago
Greater Kailash, India Peak XV Partners Full timeOne of our early-stage Fintech portfolio companies is growing rapidly, and they are looking for a Head of Operations & Delivery to build, scale, and lead a robust, high-performance service delivery function from the ground up. Responsibilities Design and execute the blueprint for a cost-effective, high-performance delivery function Development of a scalable...
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Head of Operations
3 weeks ago
Greater Kailash, India Peak XV Partners Full timeOne of our early-stage Fintech portfolio companies is growing rapidly, and they are looking for a Head of Operations & Delivery to build, scale, and lead a robust, high-performance service delivery function from the ground up. Responsibilities Design and execute the blueprint for a cost-effective, high-performance delivery function Development of a scalable...
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Head of Operations
2 weeks ago
Greater Kailash, India Peak XV Partners Full timeOne of our early-stage Fintech portfolio companies is growing rapidly, and they are looking for a Head of Operations & Delivery to build, scale, and lead a robust, high-performance service delivery function from the ground up. Responsibilities Design and execute the blueprint for a cost-effective, high-performance delivery function Development of a scalable...
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Head of Operations
3 weeks ago
Greater Kailash, India Peak XV Partners Full timeOne of our early-stage Fintech portfolio companies is growing rapidly, and they are looking for a Head of Operations & Delivery to build, scale, and lead a robust, high-performance service delivery function from the ground up. ResponsibilitiesDesign and execute the blueprint for a cost-effective, high-performance delivery functionDevelopment of a scalable...
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Head of Operations
3 weeks ago
Greater Kailash, India Peak XV Partners Full timeOne of our early-stage Fintech portfolio companies is growing rapidly, and they are looking for a Head of Operations & Delivery to build, scale, and lead a robust, high-performance service delivery function from the ground up. ResponsibilitiesDesign and execute the blueprint for a cost-effective, high-performance delivery functionDevelopment of a scalable...
