Lead - Operations & Delivery (Healthcare AI Startup)
1 week ago
Company: NextDimension AI (www.nextdim.io)Location: Delhi, IndiaJob Type: Full-timeCompensation: Cash INR 9-14 LPA + EquityAbout Us:NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the United States. We are building a world-class operations team in Delhi/Gurgaon to support our US-based clients and are looking for a foundational leader to build and scale this critical function.The Role:We are seeking a "player-coach" to be our founding operations and client leader in India. This is a hybrid role: you will own the entire service delivery and the strategic client relationship. You will be responsible for building and managing a team, while also personally handling critical tasks as our subject matter expert. You are the single point of ownership for operational excellence and client success.Key Responsibilities:Client Partnership: Own and grow strategic US client relationships. Lead all client reporting and business reviews (WBRs, QBRs).Automation Strategy: Proactively analyze client operations to identify and introduce our AI automation tools.Hands-on Leadership: Lead from the front. Personally handle patient calls, prior-auths, and RCM tasks to set the quality standard and act as the primary backup.Team Building: Recruit, hire, train, mentor, and manage the entire operations team from scratch.Process Excellence: Build, document, and optimize all operational SOPs.Compliance: Own and enforce 100% HIPAA compliance and data security.Qualifications & Skills:Required:MBA or Master's in Healthcare Administration (MHA).3+ years of experience in operations, with at least 2 years in a leadership role.Demonstrated "player-coach" mentality: A proven willingness and ability to be hands-on, learn on the job, and perform all core tasks of the team you are managing.Excellent client-facing communication and relationship management skills.Strong analytical skills with proficiency in using data to drive decisions.Mandatory: Deep, practical experience within a BPO/KPO environment.Thorough understanding of HIPAA regulations and a commitment to data security.Preferred:Expert-level knowledge of US healthcare processes, including patient scheduling, patient queries, and end-to-end revenue cycle management (RCM) process.Hands-on experience with various EMR/EHR systems (e.g., Epic, Athenahealth, eClinicalWorks).Experience serving in the US Healthcare industry.Experience working in a fast-paced startup environment.Experience with call center technologies (CRM, IVR, call monitoring software).Certifications in Project Management (PMP) or Process Improvement (Lean, Six Sigma).
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Greater Kailash, India NextDimension AI Full timeCompany: NextDimension AI (www.nextdim.io)Location: Delhi, IndiaJob Type: Full-timeCompensation: Cash INR 9-14 LPA + EquityAbout Us:NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the...
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Greater Delhi Area, India NextDimension AI Full timeCompany: NextDimension AI (www.nextdim.io) Location: Delhi, India Job Type: Full-time Compensation: Cash INR 9-14 LPA + Equity About Us: NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the...
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Greater Delhi Area, India NextDimension AI Full timeCompany: NextDimension AI (www.nextdim.io)Location: Delhi, IndiaJob Type: Full-timeCompensation: Cash INR 9-14 LPA + EquityAbout Us:NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the...
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Manager, Operations
1 week ago
Greater Kailash, India NextDimension AI Full timeCompany: NextDimension AI (www.nextdim.io)Location: Delhi, IndiaJob Type: Full-timeCompensation: Cash INR 10-18 LPA + EquityAbout Us:NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the...
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Manager, Operations
1 week ago
Greater Kailash, India NextDimension AI Full timeCompany: NextDimension AI (www.nextdim.io)Location: Delhi, IndiaJob Type: Full-timeCompensation: Cash INR 10-18 LPA + EquityAbout Us:NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the...
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Manager, Operations
1 week ago
Greater Kailash, India NextDimension AI Full timeCompany: NextDimension AI ( Location: Delhi, India Job Type: Full-time Compensation: Cash INR 10-18 LPA + Equity About Us: NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the United...
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Manager, operations
2 days ago
Greater Kailash, India NextDimension AI Full timeCompany: Next Dimension AI ( Location: Delhi, India Job Type: Full-time Compensation: Cash INR 10-18 LPA + Equity About Us: Next Dimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the United...
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Management Trainee
5 days ago
Greater Kailash, India AMP Full timeCompany Description AMP was founded with a vision to revolutionize personal mobility, inspired by the challenges of traditional car ownership. Driven by the need to make car upgrades aspirational, accessible, and affordable, AMP is redefining the concept of vehicle ownership with innovation and inclusivity. The company's first offering is a premium EV...
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Management Trainee
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Greater Kailash, India AMP Full timeCompany Description AMP was founded with a vision to revolutionize personal mobility, inspired by the challenges of traditional car ownership. Driven by the need to make car upgrades aspirational, accessible, and affordable, AMP is redefining the concept of vehicle ownership with innovation and inclusivity. The company's first offering is a premium EV...
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Management Trainee
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Greater Kailash, India AMP Full timeCompany Description AMP was founded with a vision to revolutionize personal mobility, inspired by the challenges of traditional car ownership. Driven by the need to make car upgrades aspirational, accessible, and affordable, AMP is redefining the concept of vehicle ownership with innovation and inclusivity. The company's first offering is a premium EV...
